请问我在点击网站wordpress后台的一个升级按钮时，造成了闪退，之后打开网站的时候就显示http error 500，我应该怎么处理这个问题呢？

  • Unknown's avatar
    joanhavefun · Member ·

    因为我不是技术人士，可以的话我希望获得技术指导。
    我已经尝试和服务器供应商联系了，确认不是服务器的问题。
    如果是这个操作升级的问题，我登陆了ftp后台，又应该如何排除这个问题呢？

  • staff-zinnia · Staff ·

    Hi –

    I can only write in English.

    I asked for a flashback when I clicked on an upgrade button in the background of WordPress, and then I showed http error 500 when I opened the website. How should I deal with this problem?

    Because I am not a technical person, I hope to get technical guidance. I have tried to contact the server vendor to confirm that it is not a server issue. If this is an operation upgrade problem, I logged into the ftp background, how should I rule out this problem?

    Revert the site back to the last working version. This is not the right forum for your site, though. Please go to https://wordpress.org/support/forums/ to get assistance with the upgrade.

  • Unknown's avatar
    joanhavefun · Member ·

    thanks for your nice translation. I will use that on the other forum right now, although I still needs guidance for the reverting back.

  • kokkieh · Staff ·

    The WordPress.org forum is the best place to get advice on this. You’re not using the same version of WordPress as we do on WordPress.com, so we’re not able to help you here.

  • Unknown's avatar
    joanhavefun · Member ·

    Thank you and already be noted.

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