Domain doesn´t work

  • Unknown's avatar

    Buenas noches a todos.
    Soy una novata es esto de crear blogs. Y os cuento:
    Ayer he comprado un dominio y he creado un blog (con un Theme Premium).
    Mi sorpresa es que hoy, escribo el nombre del dominio en la barra de búsqueda del navegador… ¡y no lo encuentra!
    Pero si entro con mi usuario en wordpress.com puedo editar y modificar el blog (aunque si hago click en el botón para ir al blog… no accede a él)
    He leído que, a veces, hay que esperar unas 24-48 horas para que esté activo el dominio ¿puede ser este el problema o es otro?
    MUCHAS GRACIAS POR VUESTRA AYUDA.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello! I checked the status of your domain name enlasmanosdeyaras.com and saw that you registered the domain on December 8th, 2012 as part of the $99 Value Bundle, but then canceled both the Bundle and the domain registration.

    What you have now is a domain mapping upgrade for enlasmanosdeyaras.com which does not work since there is no domain registration.

    Once you cancel a domain, there is no guarantee that you’ll be able to register it again. That’s why you should not cancel or let expire a domain if you plan to use it in the future. I’m following up with our registrar to see if the domain can be restored back to your account. If it cannot be restored, you’ll need to wait and try to register it again, or choose another domain if it’s not possible.

    I set enlasmanosdeyaras.wordpress.com as the primary domain for now (under Store > Domains), so that your readers can access your content there.

    While we only provide official support in English, we also have a Spanish language support forum where you can get assistance from our volunteers: http://es.forums.wordpress.com

  • Unknown's avatar

    Thanks a lot!
    I hope the domain can be restored back to my account, pleeease!
    Please, tell my if you can do it. Thanks.

  • Unknown's avatar

    Good news, the registrar restored the domain. I sent you a payment request by separate email, could you please complete the payment and let me know when it’s done by replying to this thread? Then I’ll make sure everything is set up for you correctly.

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