What did I do that won't let me buy？

  • Unknown's avatar
    vvvine · Member ·

    On March 31, 2022, buy the premium version for half price, pay $48, and the coupon was sent to my mailbox by you.
    Tried to upgrade to pro yesterday but won’t let me pay. I contacted customer service and got a reply that when the premium version expires, I can only use the free version and will not be able to purchase it in the future.
    I have used this account for 9 years, is this a ban? Why?
    It was found that the personal version, advanced version, business version, and e-commerce version have all been deleted from the official website. Now only the pro version.
    Just received a refund for the premium version, so sad.
    (First time writing, the above is generated by Google Translate)

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

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