Customer Reviews pour WooCommerce
Happy customers are your best marketers. So why not ask them to leave a review?
Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before!
Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages.
The Customer Reviews pour WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof.
Localized to 30 languages and installed on over 80,000 stores!
The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity.
Vous trouverez des informations sur les CusRev termes et politique de confidentialité sur notre site.
🔥 Main Features
- Emails de rappel pour avis, automatiques ou manuels
- Manual review reminders by WhatsApp with the ‘click to chat’ integration
- Aggregated and on-site review forms to allow quick and easy reviewing
- Avis améliorés, incluant notes, images, votes et options de filtrage
- Offer discounts in exchange for reviews
- Intégration avec Google Shopping
- Fonction Questions/Réponses, permettant aux clients de poser et de répondre aux FAQ
- Importer et exporter des avis
✉️ Review Reminders – Make Reviewing Easy
Customer Reviews pour WooCommerce makes reviewing simple.
You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review.
It’s an easy process:
- Votre client fait une commande
- You fulfill the order and mark it as completed.
- After a delay (customizable by you), your customer receives an automated review request email.
- The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust.
- The review is posted in the standard WooCommerce review format and published on your site.
You can even choose to automatically send the customer a discount code for future purchases as a thank you.
Plus, benefit from:
- A one-page review form where customers can review multiple items in one go
- Manual email invitations for selected orders
- Manual WhatsApp review invitations via the ‘click to chat’ integration
- E-mails personnalisés pour chaque client avec des variables intégrées
- Emails restricted for particular categories of products or customers with specific user roles
- Quick and easy functionality thanks to a responsive email template and custom colors
- Une option de désabonnement
- A built-in testing tool to ensure emails look beautiful before sending
- Reminders in different languages via “qTranslate X”, “Polylang”, « TranslatePress » and “WPML” plugin integration
- Prends en charge les états personnalisés de commande WooCommerce
- Tracking when customers open emails with review invitations and when customers view aggregated review forms
💸 Boost Sales – With Extra Features
Did you know that displaying reviews can increase conversion by 270%?
Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe.
Turn your visitors into customers by displaying reviews!
Plus, benefit from:
- Photo reviews (let customers upload pictures with reviews)
- Video reviews (let customers upload videos with reviews)
- Additional rating criteria on review forms to rate different features of products
- Questions about customer attributes on review forms
- Empêchez les indésirables en activant reCAPTCHA pour les avis
- Displaying a terms and privacy checkbox that people need to tick before posting reviews
- Afficher la barre de résumé d’avis sur les pages produit
- Filtrer les avis par note
- Autoriser les visiteurs à voter sur les avis laissés par vos clients
- Lazy loading of reviews and attached pictures
- Triez les avis par date ou par votes
- Tagguer les avis
- Trust Badges that show a summary of verified customer reviews
- Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post
- Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely
🔎 Boost SEO – The Automated Way
Google loves something new! Add new content to your site automatically with customer reviews.
Exposez les notes des avis directement dans les recherches Google, et augmentez le taux de clics sur votre site.
Plus, benefit from:
- Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords
- Building user-generated content (UGC) such as photos and videos uploaded by your customers
- Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content
- Enhancing rich snippets and structured data markup for reviews with pictures
- Améliorez les données standard de WooCommerce avec des identifiants produits (GTIN, MPN, Marque)
😀 Boost Engagement – With Better Feedback
Customers believe that only 8% of companies deliver a great experience – but that can change!
Utilisez les avis pour recevoir un retour de vos clients. Identifiez les bons et mauvais aspects de leur expérience.
Vous pouvez prendre des décisions pour votre site basées sur les retours que vous recevez, et maintenez vos clients heureux.
Plus, benefit from:
- Receiving feedback for multiple products at once with aggregated review forms
- Personalized email templates
- Permet aux clients de voter sur les avis publiés
🚀 Boost Loyalty – Grow Your Repeat Business
Market to your existing customers!
It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store.
It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend!
Plus, benefit from:
- Génére automatiquement de nouveaux codes promo pour les avis clients en cours
- Règles transparentes de création de code promo – les clients reçoivent un code promo indépendamment de leur avis positif ou négatif.
- Automatic emails with coupons upon review submission
- Personnaliser les e-mails avec des codes promo pour chaque client utilisant les variables intégrées
- Réglage détaillé des caractéristiques de vos codes promo en fonction de votre stratégie de vente
- Working out-of-the-box with a responsive email template with custom colors
- A built-in testing tool to ensure emails look beautiful before sending
- Emailing coupons in different languages via “qTranslate X”, “Polylang”, « TranslatePress » and “WPML” plugin integration
- Displaying a badge next on reviews awarded with coupons to build trust between customers and your business
🤔 Reassure Customers – With Questions & Answers
There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by:
- Ajoute un onglet avec Questions & Réponses ou FAQ aux pages produits de votre site
- Laissez vos clients potentiels poser des questions à propos de vos produits et regardez les questions posées par les autres personnes.
- Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision
- Réduire les retours et les demandes de remboursements en donnant des réponses aux questions fréquentes à propos de vos produits, ainsi que fournir des informations complémentaires pour éviter toute mauvaise compréhension des caractéristiques ou avantages de vos produits
- Améliorez votre SEO avec du contenu créé par vos clients – en retour cela aide les moteurs de recherche à mieux comprendre et indexer votre site web.
- Sending email notifications to customers about replies to their questions and making them come back to your website
- Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers
🛒 Google Shopping Integration
- Génère un flux XML de produits pour Google Shopping
- Generez un flux XML avec les avis produits vers Google Shopping
- Montrez les notes-étoiles dans les résultats de recherche de Google Shopping
⬇ Import and Export
Want to add reviews or questions and answers from external websites? No problemo.
Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file.
Similarly, you can export WooCommerce reviews or questions and answers to a CSV file.
- Import / export product and store reviews
- Import / export reviews with images and videos
- Import / export questions and answers (Q&A)
Configuration simple et rapide
- Assurez vous que WooCommerce est installé.
- Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial.
Ayez encore plus de fonctions – avec la version Pro
CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.