Sideconvo Voice & Chat Agent

Give your visitors instant, accurate answers — without lifting a finger.

Sideconvo turns your WordPress content into a smart voice and chat AI agent. Instead of forcing visitors to dig through menus or run keyword searches, they simply ask a question — out loud or by typing — and get a direct, relevant answer sourced from your own pages, posts, and knowledge base.

No AI expertise needed. No complex setup. Connect, choose what to index, and your agent is live.

Why site owners love Sideconvo

• Works with your existing content — no manual data entry, no copy-pasting. Your pages and posts become the agent’s knowledge base automatically.
• Voice + chat in one — visitors can speak or type; the agent handles both.
• Always up to date — publish or edit a post and it is indexed in real time. No manual re-sync required.
• Fits any site — blogs, business sites, membership platforms, e-commerce stores, news sites, documentation portals, and more.
• Full control from wp-admin — manage what gets indexed, monitor sync status, and troubleshoot from a clean admin panel — no separate dashboard to learn.

Key Features

AI Agent

• Understands natural language — not just keywords
• Supports voice and chat interaction
• Answers questions sourced directly from your content
• Graceful fallback to WordPress native search if the AI is unavailable

Content Sync

• Automatic sync for posts, pages, and custom post types
• Taxonomy support — categories, tags, and custom taxonomies
• Selective indexing: choose exactly which content types to index
• Per-item exclusions and optional expiration dates
• Real-time sync on publish, update, or delete
• Scheduled posts automatically sync when WordPress publishes them
• Bulk sync and bulk remove actions from WP list tables

Multilingual

• Full WPML and Polylang support
• Language-aware indexing — only the correct language version is indexed
• Per-language item counts in the Content Types settings

Admin & Reliability

• Reconciliation dashboard — compare local and indexed content, fix mismatches
• Sync health indicator in the sidebar with direct links to problem areas
• Subscription and plan management built into wp-admin
• Automatic re-index when your site URL changes
• Rate-limit awareness — the plugin waits and retries automatically

How It Works

1. Connect — sign in with your Sideconvo account and paste your API key. Takes under a minute.
2. Choose — select which post types and taxonomies to index.
3. Index — initial indexing runs automatically in the background.
4. Go live — your AI voice and chat agent is ready. Visitors get instant answers from your content.

Requirements

• WordPress 6.0 or higher
• PHP 7.4 or higher
• A Sideconvo account — sign up free at https://platform.sideconvo.ai/

External Services

Important: This plugin connects to external Sideconvo services to provide AI-powered content indexing and the voice/chat agent. Please read this section carefully.

This plugin integrates with Sideconvo (https://www.sideconvo.ai), a third-party AI platform that indexes your WordPress content and powers the voice and chat agent your visitors interact with.

When does the plugin communicate with Sideconvo?

• When you authenticate with your API key during initial setup
• When content is published, updated, or deleted on your WordPress site
• When the reconciliation tool compares local and remote sync state
• When bulk sync or remove actions are triggered from the WP admin list tables
• When the scheduled WP-Cron task checks for expired content

No data is transmitted until you connect your site with a valid Sideconvo API key.

What data is sent to Sideconvo?

When the plugin syncs content, the following data is sent to Sideconvo’s servers:

• Post or term ID (used as the unique record identifier)
• Post or term title
• Post or term URL
• Post or term body content (HTML)
• Featured image URL
• Last modified timestamp
• Your site’s namespace (derived from your API key)

Data Processing

All content indexing and AI processing is handled on Sideconvo’s servers. Sideconvo uses this data to:

• Index your content in a vector database for semantic search
• Power the voice and chat agent that responds to visitor queries
• Maintain sync state between your WordPress site and the platform

Privacy & Terms

• Sideconvo Privacy Policy: https://www.sideconvo.ai/privacy/
• Sideconvo Terms of Service: https://www.sideconvo.ai/terms

Your Responsibilities

As a site owner using this plugin, you are responsible for:

• Informing your visitors that your site content is indexed by Sideconvo’s AI platform
• Including Sideconvo’s privacy policy information in your site’s privacy documentation
• Obtaining necessary user consent per applicable privacy regulations (GDPR, CCPA, etc.)
• Ensuring compliance with your local data protection laws

Service Provider

Sideconvo AI

• Website: https://www.sideconvo.ai
• API: https://api.sideconvo.ai
• Service: AI-powered content indexing, voice agent, and chat agent platform

Stripe

The Sideconvo platform, which is loaded via an iframe inside the plugin’s admin interface, uses Stripe for payment processing. Stripe JavaScript is loaded within that iframe context to handle billing for Sideconvo subscriptions.

No payment data is collected or transmitted by this WordPress plugin directly — all Stripe interactions occur entirely within the Sideconvo platform iframe.

• Stripe Terms of Service: https://stripe.com/legal/ssa
• Stripe Privacy Policy: https://stripe.com/privacy