Site Intent – Super Chatbot
Site Intent adds a page-aware chat widget and knowledge-base search to WordPress. Visitors can ask questions, use optional WooCommerce and Contact Us workflows, and receive answers powered by your configured AI provider when an API key is set.
Credits
This plugin includes SVG icons derived from Lucide Icons, licensed under the ISC License. See THIRD-PARTY-NOTICES.txt for details.
Privacy
Site Intent stores plugin data on your WordPress site. What is stored depends on administrator settings and which features are enabled.
When Contact Us requests are enabled, visitors may submit an email address and message through the chat widget. These requests are stored in the Site Intent inbox on your site.
If chat history and activity storage are enabled, Site Intent may store visitor questions, assistant replies, workflow activity, and related page context so site administrators can review conversations and improve the knowledge base. Site owners can turn this storage off and manage retention or cleanup in Site Intent → Data & Privacy.
Site Intent uses browser storage and a session identifier so the chat can continue across messages. Visitors may voluntarily type personal information into chat or contact fields, so site owners should describe their use of Site Intent in their own privacy policy as appropriate.
For suggested privacy policy wording inside wp-admin, see Settings → Privacy → Privacy Policy Guide after Site Intent is active.
External services
Site Intent can connect to third-party AI providers when a site administrator configures an API key. No AI requests are sent until a valid provider API key is saved.
Depending on enabled functionality, Site Intent may send the visitor’s current question, relevant excerpts from selected site content, and selected knowledge-base content used for indexing or answer generation.
Site Intent does not route AI requests through Site Intent-owned servers and does not send stored local transcript history to an AI provider merely because transcripts exist on your site.
Site owners should review each provider’s terms and privacy documentation and account for AI processing in their own site privacy policy.
OpenAI
Used when OpenAI is selected and an OpenAI API key is configured.
- Website: https://openai.com/
- Terms of Service: https://openai.com/policies/terms-of-use/
- Privacy Policy: https://openai.com/privacy/
- API pricing: https://openai.com/api/pricing/
Google Gemini
Used when Google Gemini is selected and a Gemini API key is configured.
- Website: https://ai.google.dev/gemini-api
- Terms of Service: https://ai.google.dev/gemini-api/terms
- Privacy Policy: https://policies.google.com/privacy
- API pricing: https://ai.google.dev/gemini-api/docs/pricing