Tuning4Web – Delayed Order Processing Notice for WooCommerce
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Automatically emails customers when their WooCommerce order stays in "Processing" status longer than a threshold you choose.
Tuning4Web – Delayed Order Processing Notice for WooCommerce keeps customers informed when an order takes longer than expected to fulfill.
Every hour, the plugin checks for orders still in the « Processing » status. Once an order has been in that status longer than the configured delay threshold, the plugin sends the customer a one-time courtesy email letting them know their order is still being worked on.
Features
- Configurable delay threshold (in hours) — set from WooCommerce > Settings > Emails
- Editable subject, heading, and email type, using the standard WooCommerce email settings screen
- Sends the notice only once per order (tracked via order meta), avoiding duplicate emails
- Runs on Action Scheduler, the same background job library used by WooCommerce itself — no extra cron setup required
- Re-checks the order status right before sending, so an order that has already moved on is skipped
- Fully translatable
Requirements
- WooCommerce must be installed and active.