Holio Shipping
Holio Shipping connects your WooCommerce store to the Profrakt shipping platform, giving you access to multiple Nordic and international carriers through a single integration. Manage shipping rates, pickup points, label printing, and returns all from your WordPress admin.
Key Features
- Multi-Carrier Support – Get real-time shipping rates from Bring, PostNord, HeltHjem, UPS, Porterbuddy, and Instabox
- Full NVIT Customs Support – Complete integration with Norwegian customs declaration system (NVIT) for international shipments
- Pickup Point Selection – Let customers choose convenient pickup locations during checkout
- Multi-Warehouse Operations – Assign products to different warehouse locations and ship from multiple origins
- Automated Label Creation – Generate shipping labels automatically when orders are placed
- Direct Label Printing – Print labels directly to Profrakt-registered printers
- Return Shipments – Create return labels with QR codes or PDF downloads
- WooCommerce Blocks Compatible – Works with both Classic Checkout and Checkout Blocks
- Flexible Pricing Rules – Set fixed prices, markups, percentage adjustments, and free shipping thresholds
- Weight & Dimension Filtering – Restrict shipping methods based on package size and weight
- Country & ZIP Code Rules – Limit shipping options by destination
- REST API Support – Full API for headless and custom implementations
Requirements
This plugin requires a Profrakt API account. Profrakt is a shipping platform by EDI (edi.no) that provides shipping services primarily for Nordic countries.
You will need:
- Active Profrakt account with API access
- WooCommerce 8.0 or higher
- PHP 8.0 or higher
Supported Carriers
- Bring
- PostNord
- HeltHjem
- UPS
- Porterbuddy
- Instabox
Available carriers depend on your Profrakt account agreements
How It Works
- Connect Your Profrakt Account – Enter your API key in the plugin settings
- Add Your Warehouse Locations – Import locations from your Profrakt managerships
- Configure Shipping Options – Select which carrier services to offer and set pricing rules
- Customers Get Real-Time Rates – Shipping costs calculated automatically at checkout
- Print Labels Automatically – Labels generated when orders are processed
Privacy & External Services
This plugin connects to external services to provide shipping functionality. Below is a detailed description of each service, what data is transmitted, and when:
1. Profrakt API (Third-Party Shipping Platform)
The plugin connects to Profrakt API (by EDI, edi.no) to provide carrier shipping services.
What it's used for: * Fetch real-time shipping rates from multiple carriers (Bring, PostNord, UPS, HeltHjem, etc.) * Retrieve pickup point locations near customer address * Create shipping labels when orders are processed * Track shipments and get delivery status
When data is sent: * During checkout – to calculate shipping rates * When customer selects pickup point – to load available locations * When order is placed – to create shipping label * When tracking shipment – to get delivery updates
Data transmitted to Profrakt: * Customer shipping address (name, address, postal code, country, phone, email) * Package weight and dimensions * Order contents and value (for customs declarations on international shipments)
Holio Privacy Policy: https://holio.ai/privacy-policy Holio Terms of Service: https://holio.ai/terms-of-service
2. Holio Shipping Middleware (Backend Configuration Service)
The plugin connects to Holio's middleware API (hosted on Google Cloud Run) to manage your shipping configuration.
What it's used for: * Store and retrieve your shipping configuration (warehouse locations, shipping options, pricing rules) * Manage multi-warehouse settings * Store consignment records (shipment history, tracking numbers)
When data is sent: * When you configure plugin settings in WordPress admin * When orders are created (to store consignment records) * When loading shipping options during checkout
Data transmitted to Holio middleware: * Shop configuration (locations, shipping products, pricing rules, API keys) * Consignment records (order IDs, tracking numbers, shipment status) * Note: Customer personal data (addresses, names, emails) is NOT sent to middleware – it goes directly to Profrakt API
Holio Privacy Policy: https://holio.ai/privacy-policy Holio Terms of Service: https://holio.ai/terms-of-service
By using this plugin, you agree to these services' terms and privacy policies. All data transmission uses HTTPS encryption.
Documentation & Support
External Services
This plugin relies on the Profrakt API, a third-party service provided by EDI (edi.no).
Service: Profrakt API Provider: Holio / EDI Website: https://holio.ai API Documentation: https://holio.ai/knowledge-base Privacy Policy: https://holio.ai/privacy-policy Terms of Service: https://holio.ai/terms-of-service
Data Transmission: The plugin transmits the following data to Profrakt API: * Shipping addresses (sender and recipient) * Package weight and dimensions * Order line items (for customs) * Customer contact information (name, phone, email)
Purpose: * Calculate real-time shipping rates * Retrieve pickup point locations * Create shipping labels and consignments * Track shipment status
Legal Basis: Data is transmitted based on the legitimate interest of fulfilling the shipping service requested by the customer.
By using this plugin, you acknowledge and agree to Holio's terms of service and privacy policy.