Wabl for WooCommerce
Wabl for WooCommerce connects your store to your Wabl account (a WhatsApp Business messaging service). Once connected, Wabl can:
- Let your team answer customer questions about their orders (status, shipping, past orders) inside your Wabl inbox.
- Send real-time order updates to customers over WhatsApp (order placed, status changed) using your approved WhatsApp templates.
- Show an optional floating WhatsApp button on your storefront, configured entirely from your Wabl dashboard.
You connect with a single pairing code: the plugin creates a read/write WooCommerce REST API key for Wabl automatically. No manual key copying.
A Wabl account is required. Sign up and manage everything at https://wabl.app. The plugin is free; Wabl is a paid subscription service with a trial.
External services
This plugin connects your site to Wabl, a third-party WhatsApp messaging service operated at https://wabl.app. This connection is required for the plugin to function.
What is sent, and when:
- On connecting (when you click "Connect to Wabl"): your store URL and a newly created WooCommerce REST API key (consumer key/secret) are sent to https://wabl.app/api/store/woocommerce/pair so Wabl can read your catalog and orders on your behalf.
- When an order is created or its status changes: the order id, number, status, total, currency, and the customer's billing name, phone and email are sent to https://wabl.app/api/store/woocommerce/events so Wabl can notify the customer over WhatsApp.
- On your storefront (only if the WhatsApp button is enabled in your Wabl dashboard): the browser loads a small script from https://wabl.app/wa-widget.js and requests the button configuration for your store.
No data is sent to any other service. Data is transmitted over HTTPS.
Wabl terms of service: https://wabl.app/terms Wabl privacy policy: https://wabl.app/privacy