WhiteTip AI Chat

WhiteTip AI Chat is a high-performance, lightweight, and modern artificial intelligence assistant for WordPress and WooCommerce. Connect your website directly to leading Large Language Model (LLM) providers — including OpenAI (ChatGPT), Google Gemini, and Anthropic Claude — to deliver intelligent, real-time customer support and automated product recommendations to your site visitors.

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Unlike generic chat widgets, WhiteTip AI Chat features built-in RAG (Retrieval-Augmented Generation) capabilities that automatically index your WooCommerce products (titles, descriptions, prices, stock levels, and permalinks), blog posts, and static pages. The AI answers visitor queries accurately based on your actual site content and generates interactive Markdown links to direct users to your products and pages.

Key Features

• Multi-Provider LLM Integration: Switch seamlessly between OpenAI (ChatGPT gpt-4o-mini, gpt-4o), Google Gemini (gemini-1.5-flash), and Anthropic Claude (claude-3-5-haiku, claude-3-5-sonnet).
• Dynamic Model Discovery: Automatically recommends optimal default models and discovers active API endpoints for your selected provider.
• WooCommerce & Content RAG Indexing: Index WooCommerce products, blog posts, and static pages so the AI responds with precise product recommendations and direct page links.
• Automatic Visitor Language Detection: Detects the visitor's native language dynamically and responds strictly in that exact language.
• Preset System Prompt Gallery: Includes pre-built system prompt templates for E-Commerce Stores, General Assistants, Hotels & Bookings, and Digital Agencies.
• Live API Ping Tester: Verify your API keys with instant AJAX connection testing and status cards right inside the admin dashboard.
• Full Trigger & Widget Customization: Adjust launcher button size (px), launcher border radius (% – from 50% circle to 0% square), launcher icon size (px), chat window width (px), and chat window border radius (px).
• Live Avatar Image Preview: Upload custom bot avatars using the native WordPress Media Library with instant thumbnail preview and removal options.
• Privacy & GDPR Compliant: No third-party tracking scripts, no telemetry, and all assets are served locally via WordPress enqueue functions.
• Modern Linear SVG Design: Built with sleek, minimal linear vector icons — zero heavy external icon libraries or generic emojis.
• Multi-Language Translation Ready: Fully localized (i18n) and ready for community translation via translate.wordpress.org.

External Services

This plugin connects to third-party AI provider APIs to generate chat responses. No data is sent unless the site administrator has explicitly configured an API key for a provider and a visitor submits a message through the chat widget.

OpenAI (ChatGPT)

Used to generate AI chat responses when OpenAI is selected as the provider. Data sent: the visitor's chat messages and the configured system prompt. * Service: https://openai.com/ * Terms of Use: https://openai.com/policies/terms-of-use/ * Privacy Policy: https://openai.com/policies/privacy-policy/

Google Gemini

Used to generate AI chat responses and to discover available models when Google Gemini is selected as the provider. Data sent: the visitor's chat messages and the configured system prompt. * Service: https://ai.google.dev/ * Terms of Use: https://ai.google.dev/gemini-api/terms * Privacy Policy: https://policies.google.com/privacy

Anthropic Claude

Used to generate AI chat responses when Anthropic Claude is selected as the provider. Data sent: the visitor's chat messages and the configured system prompt. * Service: https://www.anthropic.com/ * Terms of Use: https://www.anthropic.com/legal/consumer-terms * Privacy Policy: https://www.anthropic.com/legal/privacy