WM Widerrufsmanager for WooCommerce
WM Widerrufsmanager for WooCommerce extends WooCommerce with a structured digital withdrawal process.
Customers can submit a withdrawal request through a dedicated form, validate their order using the order number and billing email address, and select individual items or quantities for withdrawal. Submitted requests are stored in the WordPress backend, documented and made available for further internal processing.
The plugin is especially useful for WooCommerce stores that do not want to receive withdrawal requests only as unstructured emails, but want to collect, review and process them in a traceable backend workflow.
Note on § 356a BGB and the withdrawal button
From 19 June 2026, § 356a BGB introduces an electronic withdrawal function for certain distance contracts concluded via an online user interface in Germany. The Widerrufsmanager helps store owners technically map such a withdrawal function in WooCommerce and structure the process for collecting, confirming and processing withdrawal declarations.
The plugin provides a technical solution. Whether and to what extent a specific store is affected by legal requirements should be reviewed individually.
What does the Widerrufsmanager do?
- Adds a withdrawal button via shortcode, Gutenberg block or widget
- Provides a withdrawal form for WooCommerce customers
- Validates order number and billing email against WooCommerce orders
- Checks the configured withdrawal period
- Allows customers to withdraw individual items and quantities
- Stores withdrawal requests in a dedicated database table
- Provides an admin overview with detail view and status handling
- Sends email notifications to customers and store operators
- Adds notes to WooCommerce orders
- Includes privacy notices, retention and anonymization options
- Supports WordPress personal data export and erasure tools
- Declares compatibility with WooCommerce HPOS
- Provides compatibility hooks for optional PRO features such as item-level withdrawal reasons
Who is this plugin for?
The Widerrufsmanager is designed for WooCommerce stores that want to provide customers with a simple digital way to declare a withdrawal.
Instead of receiving withdrawal requests only as unstructured emails, all requests are collected in the backend. This makes it easier to review, document and process withdrawal requests internally.
Video: Setup in 2 minutes
See how quickly you can install WM Widerrufsmanager for WooCommerce, create your withdrawal page, and add the withdrawal button to your store:
Video: Submit and manage withdrawal requests
This short video shows how customers can submit a withdrawal request using the form and how you can review and manage the request afterwards in the WordPress backend:re:
Easy integration
The withdrawal form can be embedded on any WordPress page:
[wmwiderrufsmanager_formular]
A separate withdrawal button can also be placed anywhere:
[wmwiderrufsmanager_button]
The button can be placed in the footer, customer area, service pages or legal information pages. Gutenberg blocks for the form and button as well as a classic WordPress widget for the button are also available.
Privacy & documentation
The plugin stores the data required to process and document a withdrawal request. This may include order data, contact details, selected items, timestamps, status information and internal processing notes.
Retention and anonymization options can be configured in the plugin settings.
Optional PRO version
The free version already includes the core withdrawal process for WooCommerce.
Additional convenience, proof and automation features are available in the optional PRO version, including for example:
- PDF confirmations and proof documents
- Advanced email templates
- Rules by products, categories or tags
- Optional withdrawal reasons with custom reason groups for products, categories and tags
- Export and reporting functions
- Extended integration into the WooCommerce customer account
- Additional security and convenience features
More information about the PRO version: Learn more at widerrufsmanager.de
Legal notice
This plugin provides a technical solution for collecting and processing withdrawal requests. It does not replace individual legal advice.