Flexible Chat – AI chatbot plugin for WordPress and WooCommerce

The easiest way to add an AI chatbot to WordPress and WooCommerce

Do you want to add an AI assistant, customer support bot, or automated live chat to your WooCommerce store or WordPress site?

Flexible Chat is a free WordPress AI chatbot plugin that connects a ready-made chat widget directly to your n8n workflows – bring any AI agent or automation you’ve already built in n8n straight to your frontend, no code required.

If you’re searching for an n8n chat widget for WordPress, a live chat for WooCommerce, or a no-code AI chatbot plugin, Flexible Chat is built exactly for that.

With Flexible Chat you can:

• Connect any n8n HTTP webhook to a polished frontend chat interface.

• Engage visitors with real-time streaming responses, just like ChatGPT.

• Route conversations by topic before the chat starts.

• Fully customize colors, texts, and behavior – no coding required.

⚠️ Requires your own n8n instance

Flexible Chat is a frontend only – it has no AI logic of its own. You need your own n8n instance (self-hosted or n8n Cloud, a separate service not affiliated with WP Desk) with at least one workflow exposing an HTTP Webhook. Build a basic workflow (Webhook → AI node → Respond) in n8n, copy its webhook URL, and paste it into the plugin settings. Without an n8n workflow, the plugin has nothing to connect to.

Key features

• Seamless n8n webhook integration – connect via a simple webhook URL.

• Streaming responses – bot replies appear in real time as they’re generated.

• Topic routing – suggest topics (e.g. “Sales”, “Support”) and route the chat accordingly.

• File uploads – with strict MIME type security restrictions.

• Message feedback – 👍 / 👎 buttons under bot responses.

• Persistent chat history – conversations survive across sessions.

• Custom metadata – send user ID, page URL, or subscription plan to n8n with every message.

• AI disclosure notice – add a compliance reminder below the chat input.

• Works with WordPress and WooCommerce – any page, post, or store page.

Advanced customization

• Brand colors & typography – color pickers with automatic contrast adjustment, adjustable fonts and border radius.

• Custom texts & welcome messages – header, subtitles, placeholders, initial greeting.

• Window & toggle sizing – exact dimensions, small/normal/large floating buttons.

• Developer-friendly – CSS variables, class hooks, DI-driven architecture, Vite HMR support.

🛠 Setup (n8n workflow required first)

1. Set up an n8n workflow with a webhook and copy its URL.

2. Install and activate Flexible Chat.

3. Go to Settings → Flexible Chat Settings.

4. Paste your n8n webhook URL into the General tab.

5. Customize colors, texts, and welcome messages.

6. Save – your AI chat widget is live!

Need more automation? Try Flexible Chat PRO

The free version covers a single n8n workflow with full visual customization. For multiple AI agents, advanced visitor targeting, or priority support, check out Flexible Chat PRO.

Upgrade to PRO →

📚 Documentation & support

Questions? Use the official plugin support forum on WordPress.org.

Why choose Flexible Chat?

• 100% free core features.

• Built and maintained by the trusted WP Desk team.

• Lightweight, optimized React-based frontend.

• Compatible with the latest WordPress and WooCommerce.

• Actively developed and secure.

🔒 Data use policy

Learn more about our Use of Data Policy by WP Desk Plugins.