IrisAI brings powerful AI chat capabilities to your WordPress site with semantic vector search (RAG) and source citations. Choose between two flexible connection modes and deploy with either a beautiful full-page chat interface or a convenient floating widget.
Key Features
- Dual Interface Options – Full-page chat with hero section and wave animations, or floating chat widget with customizable positioning
- Vector Search (RAG) – Semantic search of your content using embeddings with automatic source citations
- Flexible Connection Modes – Proxy Mode (IrisAI hosted service) or BYO Mode (bring your own OpenAI API key)
- Complete Customization – Custom system prompts, configurable AI models, adjustable token limits, brand colors
- Privacy & Security – API keys never exposed to frontend, all requests server-side, GDPR compliance features
- Features – Multi-site support, chat history, auto-inject widget, rate limiting protection
Perfect For
- Customer support automation
- Website FAQs and knowledge base
- E-commerce product assistance
- Educational content interaction
- Documentation search
- Internal company wikis
How It Works
- Connect – Choose Proxy or BYO mode and enter credentials
- Index – Select content types and start vector indexing
- Deploy – Add shortcode or enable auto-inject widget
- Customize – Adjust colors, prompts, and behavior to match your brand
Privacy First
IrisAI respects user privacy and data protection. Keys stored securely in WordPress database, server-side API calls only, optional privacy mode disables query logging, user consent checkbox for AI processing, and GDPR-ready features included.
Documentation
Complete setup guide and documentation available in the plugin’s Usage tab. Get step-by-step instructions, troubleshooting tips, and best practices.
Frontend Dependencies
This plugin includes the following open-source libraries:
- sine-waves.min.js – MIT License – Wave animation effects (https://github.com/isuttell/sine-waves)
- three.min.js – MIT License – 3D graphics library (https://github.com/mrdoob/three.js)
External Services
This plugin connects to external APIs to provide AI-powered chat responses and semantic (vector-based) search functionality.
The plugin may communicate with the following third-party services, depending on how it is configured by the site administrator.
IrisAI Proxy Service (api.irisai.cloud)
When using Proxy Mode, this plugin sends requests to the IrisAI proxy service to process AI chat queries and vector search requests.
What the service is used for • AI chat responses • Semantic (vector-based) search over your site content • Usage tracking, rate limiting, and billing management
What data is sent • User chat messages • Relevant indexed site content (for vector search) • Website domain (for license verification) • API authentication token
When data is sent • When a user submits a chat query • When content is indexed for vector search
Service provider IrisAI Website: https://irisai.cloud
Terms of Service https://irisai.cloud/terms
Privacy Policy https://irisai.cloud/privacy
OpenAI API (api.openai.com)
When using BYO (Bring Your Own API Key) Mode, or when the IrisAI proxy forwards requests, this plugin communicates directly or indirectly with OpenAI’s API.
What the service is used for • Generating AI-powered chat responses • Processing embeddings for semantic search
What data is sent • User chat messages • Relevant indexed site content (for vector search)
When data is sent • When a user submits a chat query • When content is indexed for semantic search
Service provider OpenAI, L.L.C. Website: https://openai.com
Terms of Service https://openai.com/terms
Privacy Policy https://openai.com/privacy
Usage Examples
Shortcodes
Full-Page Chat:
[irisai_chat]
Creates a beautiful full-page AI chat interface with hero section, animated wave background, large search input, suggestion chips, real-time AI responses, and source citations.
Floating Widget:
[irisai_widget]
[irisai_widget position="bottom-right"]
[irisai_widget position="bottom-left"]
[irisai_widget position="top-right"]
[irisai_widget position="top-left"]
Creates a floating chat button that opens a popup window with compact chat interface, persistent chat history, and mobile-friendly fullscreen.
Vector Search Setup
- Go to Settings > IrisAI > Vector Search
- Select content types to index (Posts, Pages, Custom Post Types)
- Configure chunk size (200-2000 characters, default: 900)
- Configure chunk overlap (0-500 characters, default: 150)
- Click “Start Indexing” to begin background processing
- Enable “Auto Re-index” to automatically update on content changes
System Prompt Customization
Customize the AI’s behavior with system prompts using available variables:
{site}– Your website URL{lang}– User language preference
Example customizations by business type:
- E-commerce: “Always mention our 30-day return policy when asked about returns”
- Service Business: “For pricing questions, invite users to schedule a consultation”
- Restaurant: “For reservations, direct users to call (555) 123-4567”
Best Practices
For best results:
- Use full-width page template for [irisai_chat]
- Index your most important content first
- Add 5-8 relevant prompt suggestions
- Keep system prompt clear and concise
- Test on mobile devices before launch
- Enable privacy mode if handling sensitive data
Recommended setup:
- Use [irisai_chat] on dedicated page: “AI Assistant” or “Ask AI”
- Enable auto-inject widget for site-wide access
- This gives users both a destination and quick access
Token recommendations:
- 800-1000 tokens: Normal chat (balanced responses)
- 1500-2000 tokens: Developer mode or detailed explanations
- 3000-6000 tokens: Long-form content or article generation
Troubleshooting
Chat not working?
- Verify API credentials in General tab
- Check domain is registered in proxy dashboard (Proxy Mode)
- Ensure sufficient credits (Proxy Mode)
- Confirm content is indexed (Vector Search tab)
- Check browser console for JavaScript errors
- Enable WP_DEBUG in wp-config.php for detailed logs
Vector search not finding content?
- Confirm indexing completed successfully
- Check selected content types are correct
- Try re-indexing content
- Clear vector search cache (General tab)
- Verify chunk size isn’t too large or small
Widget not appearing?
- Check auto-inject is enabled (Widget tab)
- Verify no JavaScript conflicts
- Clear browser and WordPress cache
- Check theme compatibility
- Try manual shortcode placement
Privacy Policy
IrisAI is designed with privacy in mind:
- API Keys: Stored securely in WordPress database, never exposed to frontend
- Chat Queries: Optional logging (disabled in privacy mode)
- Chat History: Stored in user’s browser localStorage (client-side only)
- Vector Data: Your content chunks stored in WordPress database for search
- Usage Stats: Available only in Proxy Mode dashboard (irisai.cloud)
What data is sent to third parties:
- OpenAI: User queries and relevant content chunks (when BYO or Proxy mode is used)
- IrisAI Proxy: Only in Proxy Mode – queries, API authentication, usage tracking
- No other third parties receive data
User rights:
- Users can clear their chat history via “New Chat” button
- Site owners can disable query logging (Privacy Mode)
- Complete data removal via clean uninstall option
Recommendations:
If you use IrisAI on your site, we recommend adding AI data processing to your privacy policy, implementing user consent (checkbox available in Advanced settings), enabling privacy mode for GDPR compliance if needed, and informing users their questions are processed by AI.
Uninstall
When you delete IrisAI via the Plugins screen, you can optionally remove all plugin data including settings, vector search data, cached search results, and database tables.
To perform clean uninstall:
- Go to Settings > IrisAI > Advanced tab
- Enable “Remove data on uninstall” option
- Save changes
- Deactivate the plugin
- Delete the plugin from Plugins screen
- All data will be removed automatically
Credits
- Plugin by IrisAI Team
- Website: https://irisai.cloud
- sine-waves by Isaac Suttell
- three.js by three.js authors