Abovault – SEPA Subscriptions & Dunning for WooCommerce
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SEPA Direct Debit subscriptions for WooCommerce, with automatic dunning and cancellation retention. Subscription data is stored in your own database.
Abovault adds SEPA Direct Debit subscriptions to WooCommerce. SEPA Direct Debit is offered as a payment method at checkout, renewals are charged automatically off-session, failed payments are handled with a configurable dunning process (payment retries plus reminder emails), and customers who cancel can be sent a retention flow. Subscription data is stored in your own WordPress database.
Features
- SEPA Direct Debit (Lastschrift) via Stripe. Mandates are created at checkout and stored on your site.
- SEPA-aware dunning. A SEPA charge settles over several days and can be returned later, so a renewal is treated as pending until Stripe confirms it; the retry cascade and reminder emails only start when a charge actually fails. Retries, backoff and a grace period are configurable.
- Cancellation retention. Before a cancellation, subscribers can be offered a pause or discount; after cancellation, a win-back sequence with an auto-generated coupon can be sent.
- Lifecycle emails. Failed payment, renewal reminder, expiry, win-back and loyalty emails are sequence-driven and translatable (English and German included).
- Data stored locally. Every subscription, mandate reference and lifecycle record lives in your WordPress database.
- Classic and Block checkout. Works in the WooCommerce Cart/Checkout blocks and the classic shortcode checkout.
How it works
- Mark any product as a subscription (interval, period, optional free trial) in the product editor.
- At checkout the customer authorises a SEPA mandate (Stripe Elements IBAN field).
- An hourly job renews due subscriptions off-session; a Stripe webhook confirms each SEPA charge.
- On a failed charge, the dunning cascade + emails run automatically. On cancellation, the retention flow runs.
Requirements
- WooCommerce 8.0+
- A Stripe account with SEPA Direct Debit enabled (test or live)
- PHP 8.1+
Payment data is processed by Stripe (privacy policy and terms). Abovault does not send your subscription data to any third party — it stays on your site.