HeySpark – Live Chat Plugin

HeySpark adds a modern chat widget to your site and a conversational inbox inside WP-Admin. Your chat data stays on your WordPress install. No external services, no monthly subscriptions, no accounts to create. Just install, activate, and start chatting.

Why HeySpark

• Self-hosted. Conversations live in your database, on your server. Nobody else sees them.
• No accounts. Install and go. No signup, no API keys.
• Modern UX. A messenger-style widget your visitors already know how to use.
• Fast. Lightweight, deferred asset loading, no heavy framework dependencies.
• Translation-ready. Full text domain, bundled POT, right-to-left compatible.

Free features

• Floating chat widget on your site with Shadow DOM isolation (no theme conflicts)
• WP-Admin inbox with a three-column conversation view
• Real-time chat via long-polling (no external service required)
• Online/Away toggle
• Offline message form with email notifications when you’re away
• Pre-chat form with name + email capture
• Optional GDPR consent checkbox with configurable text
• Appearance settings: greeting, brand color, launcher position (left/right)
• Mobile show/hide toggle
• Sound + desktop notifications for new messages
• Visitor can view previous conversations after a chat is closed
• Close conversations from the admin inbox
• Translation-ready, bundled POT
• Responsive, accessibility-minded design (keyboard navigation, ARIA live regions, focus management)

Pro features (available separately)

Upgrade to HeySpark Pro for:

• Agent-initiated chats: proactively message online visitors
• Multiple agents: map WP roles to agent capability, route new conversations
• Quick responses (canned replies)
• Page include/exclude rules
• Business hours with timezone support
• CSAT ratings after conversations end
• Custom CSS for the widget

Learn more at codecabin.io/store/heyspark-pro.