SRKP Live Support

Watch Demo Video

Watch the plugin demo on YouTube

SRKP Live Support is a lightweight and powerful real-time chat plugin for WordPress. It allows website owners to communicate instantly with their visitors using a clean, responsive chat widget.

The plugin includes:

• Real-time chat using Pusher API
• Admin dashboard chat management
• Customizable widget colors
• Custom support icon upload
• Header/footer color control
• Enable/Disable chat switch
• Mobile responsive floating chat button
• Secure architecture using WordPress database

This plugin is perfect for businesses that want to improve customer engagement directly from their website with zero coding required.

External Services

This plugin connects to the Pusher Channels service to deliver real-time chat updates between visitors and the WordPress admin panel.

It sends:

• chat event payloads needed to deliver new messages in real time
• your configured Pusher app credentials from the site settings when the server authenticates API requests to Pusher

It does not automatically create a Pusher account. You must provide your own Pusher credentials in the plugin settings.

Service links:

• Pusher: https://pusher.com/
• Terms of Service: https://pusher.com/legal/terms
• Privacy Policy: https://pusher.com/legal/privacy-policy

Features

• Real-time Chat (Pusher integrated)
• Customizable chat UI (colors, icons, text)
• Live unread message count
• Fully mobile responsive
• Lightweight and optimized
• Works with any WordPress theme
• Admin can manage all user messages
• Secure – credentials stored safely in database

Credits

SRKP Live Support is created and maintained by SRKP. It bundles the Pusher JavaScript client library under its upstream MIT license.

A brief Markdown Example

Ordered list example:

1. Enable chat
2. Add Pusher credentials
3. Customize widget
4. Start supporting your customers

Unordered list example:

• Fast
• Secure
• Real-time