Firestorm Retragere din Contract
Since 19 June 2026, every trader selling online to consumers in the European Union must display a permanently visible digital withdrawal function, often called a “withdrawal button”. The obligation comes from EU Directive 2023/2673, which amends the Consumer Rights Directive 2011/83/EU. In Romania it was transposed through Government Emergency Ordinance 18/2026, amending OUG 34/2014 and Law 363/2007. It applies to all online traders, including small shops.
This plugin adds that function to any WordPress site in a few minutes, without writing code.
Unlike solutions tied to a specific shop system, this plugin is deliberately platform-independent: the customer types the order number manually, so it works on any WordPress site, whether it runs WooCommerce or not.
Please note: the plugin interface and the emails it sends are written in Romanian, because the plugin targets merchants selling to Romanian consumers and the legal wording refers to Romanian law.
What it does
- Two-step withdrawal form: statement of intent, then a separate and clearly labelled final confirmation, as required by law
- Automatic confirmation email to the customer, containing the exact date and time of the request (durable medium)
- Notification email to the shop for every new request
- Unique reference number for each request
- All requests stored and visible in the WordPress admin area
- Full or partial withdrawal (the customer can select only some products)
- Accent colour, labels and legal links configurable from a single settings screen
- A withdrawal page is created automatically on activation
Privacy and data handling
Requests are stored in your own WordPress site, never on external servers. The plugin makes no external HTTP requests and loads no third-party assets. Visitor IP addresses are stored only as a truncated one-way hash, never in clear text. The only outgoing messages are the confirmation emails sent through wp_mail() to addresses you configure.
The legal eligibility of each withdrawal request (custom-made goods, sealed goods, digital content already accessed, and so on) remains the responsibility of the merchant, under the applicable consumer protection law.