Gayatri Freelancer Support System

The Gayatri Freelancer Support System plugin provides a simple and effective support ticket solution for freelancers, agencies, and small businesses using WordPress. It allows clients to submit requests directly from their dashboard while giving owners complete control over ticket management.

This plugin improves communication between freelancers and clients by providing a structured ticket system along with email and WhatsApp communication options.

Key Features

1. Dual Dashboards – Separate dashboards for Owner (Freelancer) and Client.
2. Ticket Management – Clients can submit support requests with title, description, and optional file attachments.
3. Safe Mode – Option to disable the Theme and Plugin editors for better website protection.
4. Email Notifications – Owners receive email notifications when a new ticket is submitted.
5. WhatsApp Communication – Clickable WhatsApp chat links allow quick communication between freelancer and client.
6. Secure Code – All inputs are sanitized, escaped, and protected using WordPress nonces.
7. Clean Interface – Uses the standard WordPress admin UI for a simple and professional experience.

Advantages

• Prevents accidental modifications by enabling Safe Mode.
• Improves communication between freelancers and clients.
• Maintains organized support requests and ticket status updates.
• Allows optional file attachments for better issue reporting.
• Uses secure WhatsApp chat links without requiring external APIs.