MaxSellora – AI Sales Assistant & Chatbot for WooCommerce
Your store never sleeps. Neither does MaxSellora.
Most visitors leave without buying — not because they don’t want to, but because they couldn’t find what they needed fast enough.
MaxSellora fixes that.
A smart AI assistant pops up at the right moment, answers questions instantly, recommends the perfect product, and guides the visitor straight to checkout — just like your best salesperson would. Except it works 24/7, replies in your customer’s language, and never has a bad day.
💬 “It’s like having a sales rep on every product page, at the same time, for free.”
🚀 One-click setup. Zero configuration.
Install the plugin, connect your store, done. MaxSellora reads your WooCommerce catalog automatically — no manual setup, no complicated settings, no developer needed.
🆓 Start free. Grow when you’re ready.
No credit card. No time limit. Activate the Free plan with one click and get 10 AI-powered messages to try the assistant — or skip AI entirely and use MaxSellora as a free live-chat platform for your store.
Turn on Operators-only mode (Settings → Features) and every chat goes to your team with no AI message quota and no paid subscription required. You still get the full operator toolkit: live inbox, Telegram & Slack bots, email alerts, multi-language widget, and more — all on the free plan.
When you’re ready for AI, leave Operators-only off or upgrade for higher message limits. You choose how much automation your store needs.
🧠 Sells like a human. Scales like a machine.
- Understands natural language — customers type like they talk
- Recommends products based on what the customer actually needs
- Compares items side by side on request
- Checks real-time stock availability
- Tracks order status and shipping instantly
- Adds products to cart directly from the chat
💡 Why stores love MaxSellora
✅ Reduce bounce rate — engage visitors before they leave ✅ Increase average order value — smart upsell & cross-sell suggestions ✅ Cut support tickets — AI handles the common questions ✅ Never miss a sale — active 24/7, even when you sleep ✅ Voice chat — customers can speak instead of type, and hear the answer spoken back ✅ Operators-only mode — turn off AI replies entirely; every chat goes straight to your human team ✅ Guest contact form toggle (NEW) — choose whether visitors see a name/email step before chatting ✅ Live chat handoff — human operator takeover when needed ✅ Telegram operator bot — reply to customers and manage live chats from Telegram ✅ Slack operator bot — same live-chat inbox and notifications in Slack ✅ Fully responsive chat widget — opens fullscreen on mobile with a clear minimize button; no layout or overflow issues on phones and tablets ✅ GDPR-friendly privacy integration
🤖 AI Capabilities
Customers can ask things like:
- “Which product is best for beginners?”
- “What’s the difference between these two products?”
- “Is this item in stock?”
- “Where is my order?”
- “Can you recommend something cheaper?”
The AI automatically uses your WooCommerce product catalog to provide accurate answers and recommendations.
🌍 Multi-language, out of the box
MaxSellora detects the language your visitor writes or speaks and replies in that same language — French, Spanish, Turkish, Chinese, Portuguese, and many more. There is no fixed “four language” limit on AI answers.
- AI chat — auto-detects each message and responds in the customer’s language (typed or voice)
- Voice chat — OpenAI Whisper recognizes 99+ spoken languages with no extra setup
- Widget UI — buttons, placeholders, and chrome translated for English · Persian (Farsi) · Arabic · German (from your WordPress locale; other locales use English labels while the AI still answers in the visitor’s language)
🎙️ NEW: Voice Chat — let customers talk, not type
Some shoppers would rather speak than type — especially on mobile. With AI Voice Chat, your customer just taps the microphone, asks out loud, and MaxSellora listens, understands, and answers back in a warm, natural voice. It’s the closest thing to a real conversation with your best salesperson.
- 🎤 Tap-to-talk microphone built right into the chat widget
- 🗣️ Speech-to-text powered by OpenAI Whisper — auto-detects 99+ languages, no setup
- 🔊 Lifelike spoken replies (OpenAI text-to-speech)
- ▶️ A real audio player on every voice message — play, pause, and scrub back and forth
- 📱 Hands-free and accessibility-friendly, perfect for mobile shoppers
- 📲 Fully responsive widget — on phones the chat opens edge-to-edge (fullscreen) for easy reading and typing, with a prominent minimize control to return to the store
- 🎚️ One simple toggle to enable — WooCommerce → MaxSellora → Settings → Voice Chat
Voice chat is off by default, so you’re always in control. Flip the switch whenever you’re ready to give your store a voice.
👥 Operators-only mode — AI off, humans only
Sometimes you want every conversation handled by your team — no AI at all. With Operators-only mode, new chats skip the AI assistant from the first message and go straight to your human operators.
- 🚫 AI never replies while this mode is on
- 👤 Every new chat starts in the operator queue immediately
- 🔒 Customers cannot switch back to AI from the widget
- 🎙️ Voice chat is disabled automatically in this mode
- ⚙️ One toggle in WooCommerce → MaxSellora → Settings → Features
- 🔄 Same setting in your MaxSellora dashboard (Settings) — stays in sync with WordPress when connected
Operators-only mode is off by default. Enable it when you want live support only — for example during a sale, a product launch, or whenever your team prefers to handle every shopper personally.
Use it for free, forever: You do not need to buy a paid plan. On the free MaxSellora account, enable Operators-only mode and your store gets a professional live-chat widget plus operator tools (dashboard inbox, Telegram Mini App, Slack, notifications, and handoff controls) without consuming AI credits or paying for an AI subscription.
Plans & Pricing
- Demo mode — For testing only. Runs in mock mode on your server; no data is sent to the API and no real AI is involved.
- Free plan — 10 AI-powered messages included (lifetime total), or unlimited human-only live chat when Operators-only mode is enabled (AI off). No paid upgrade required for operator-only use.
- Paid plans — Higher or unlimited AI message quotas. Manage from your dashboard at https://woocommerce.chatbot.shop-aiplugin.com.
Human Operator Support (all plans — free with Operators-only mode)
Operators can initiate a chat with any customer at any time, or customers can request a human at any point. When an AI plan limit is reached, the chat is handed off automatically — no customer is ever left without support.
With Operators-only mode enabled from day one, you run a complete live-support setup on the free plan: storefront chat widget, operator inbox, Telegram bot & Mini App, Slack integration, and new-chat email alerts — without using AI or buying a paid subscription.
Manage operators, roles, and live conversations from your MaxSellora dashboard at https://woocommerce.chatbot.shop-aiplugin.com.
Telegram operator bot
Connect your team to the official MaxSellora Telegram bot (@MaxSellorabot) so operators can work without keeping the dashboard open:
- Instant alerts when a shopper starts a new chat or requests a human
- View the same conversation list and message history as the web inbox
- Reply to customers directly from Telegram
- Take over a chat from AI or hand it back to AI with inline actions
- Link each operator’s Telegram user ID in Operators (dashboard)
Slack operator bot
If your store runs on Slack, operators can use the same live-chat workflow there:
- Notifications for new chats and human-handoff requests
- Browse and open customer conversations from Slack
- Send operator replies without leaving Slack
- Link each operator’s Slack member ID in Operators (dashboard)
Telegram and Slack are optional — the web dashboard inbox always works. Configure operator IDs and notification preferences per team member in the MaxSellora panel.
Requirements
- WordPress 6.0 or higher
- WooCommerce 8.0 or higher
- PHP 8.0 or higher
External Services
This plugin sends data to one external API endpoint.
Endpoint: https://woocommerce.chatbot.shop-aiplugin.com
Data sent:
* Chat message text
* Session identifier (stored in browser localStorage)
* Page URL
* Visitor IP address
* Customer name and email (when provided in the guest form or from a logged-in WooCommerce account)
* Voice recordings — only when Voice Chat is enabled and the visitor records a message; the audio is sent for speech-to-text transcription, and the AI reply text is sent back for text-to-speech
* WooCommerce product data (title, description, price, stock, SKU, categories, attributes, gallery URLs, language) — sent only when the merchant runs Reindex Products or saves a product
When data is sent: * Only when a visitor sends a chat message while the widget is active * Only when the merchant manually triggers a product reindex * No data is ever sent in Demo mode
Privacy policy: https://shop-aiplugin.com/privacy Terms of service: https://shop-aiplugin.com/terms
Privacy
What personal data does this plugin collect?
The plugin does not store visitor data in your WordPress database. When a visitor uses the chat widget, the following data may be transmitted to https://woocommerce.chatbot.shop-aiplugin.com: chat message text, page URL, visitor IP address, optionally the customer’s name and email (from the guest form or a logged-in WooCommerce account), and a session identifier stored in the browser’s localStorage.
In Demo mode, no data is transmitted anywhere.
What about WooCommerce product data?
When the merchant runs Reindex Products (or saves a product while the plugin is connected), the plugin sends WooCommerce product data — title, description, price, stock, SKU, categories, attributes, gallery URLs, and language — to the MaxSellora API so the assistant can answer product questions accurately.
How do I declare this in my privacy policy?
The plugin automatically registers a suggested privacy snippet via wp_add_privacy_policy_content(). You can copy it into your site’s privacy policy from Tools → Privacy → Policy Guide. The full upstream policy is at https://shop-aiplugin.com/privacy.
How do I delete a customer’s chat history?
The merchant can remove conversations from the MaxSellora dashboard (Conversations → Delete). This covers GDPR right-to-erasure requests. Deactivating the plugin immediately stops all further data transmission.
License and Legal
This plugin is licensed under GPLv2 or later and is fully GPL-compatible. The MaxSellora SaaS backend is a proprietary service governed by the Terms of Service at https://shop-aiplugin.com/terms.