Neutrope Flow

Neutrope Flow helps site owners manage contact records and send scheduled follow-up emails from their own WordPress installation.

The plugin can create or update a contact after a configured Contact Form 7 submission or WooCommerce order event. A mapping can add tags and enroll the contact in an email sequence. Each sequence contains one or more steps, such as an immediate message followed by messages several days later.

Email is sent through WordPress wp_mail(). Neutrope Flow is not an SMTP service or an email delivery provider. Delivery depends on the mail configuration of the WordPress site. Scheduled timing also depends on Action Scheduler or WP-Cron and may not run at an exact time on low-traffic sites.

Main features

• Store contact names and email addresses in dedicated WordPress database tables.
• Organize contacts with tags.
• Create text or simple HTML follow-up email sequences.
• Start sequences from configured Contact Form 7 submissions.
• Start sequences from configured WooCommerce order events.
• Schedule later steps with Action Scheduler when available, with WP-Cron as a fallback.
• Add an unsubscribe link and List-Unsubscribe headers to sequence emails.
• Skip unsubscribed contacts and prevent duplicate delivery of the same step.
• Record delivery results in a local log when logging is enabled.
• Import contacts and tags from a UTF-8 CSV file without sending email or enrolling sequences.
• Optionally add UTM parameters to eligible CTA links. This option is disabled by default.
• Emit a recipient-free campaign-template content snapshot after a successful send for compatible local reporting extensions.

External services and tracking

Neutrope Flow does not make outbound API requests, require an API key, or send contact data to Neutrope or another external service.

The optional UTM feature only adds parameters to eligible links in outgoing email. It does not connect to Google Analytics or transmit analytics data.

Email delivery is handled by the site’s WordPress mail configuration. If the site uses an SMTP or transactional email plugin, that plugin may send data to its configured provider under its own terms and privacy policy.

Privacy

Neutrope Flow stores contact email addresses, names, source information, tags, sequence settings, delivery-log details, and random unsubscribe tokens in the site’s WordPress database. It does not store IP addresses and does not send this data to Neutrope.

After a successful send, the plugin can notify compatible local extensions with the canonical sequence-step subject, body, format, CTA, send time, and UTM metadata. This campaign-template snapshot excludes the contact ID, recipient email address, recipient name, recipient-rendered body, unsubscribe URL, and delivery-log recipient fields.

Site owners are responsible for obtaining any consent required for follow-up email, setting an appropriate retention period, and describing this processing in their privacy policy. Deleting the plugin removes its settings and custom database tables.