Ångerrätt SE for WooCommerce

Ångerrätt SE for WooCommerce gives Swedish WooCommerce stores a complete, self-service workflow for the statutory right of withdrawal under the Distance Contracts Act (distansavtalslagen).

A dedicated withdrawal page lets the customer:

1. Enter their email address and receive a one-time verification code (OTP).
2. Verify their identity by entering the code.
3. Select an eligible order from the last 30 days and submit the withdrawal request.

When a request is submitted, the plugin records it, sets a dedicated order status, sends the customer a confirmation email (a legal receipt) and notifies the store. All emails use the standard WooCommerce email template so they match the rest of your store’s messaging.

Key features

• Dedicated withdrawal page (/angra-kop/) created automatically on activation.
• Customer verification via a one-time code (OTP) sent to the order’s email address — no login required. Works for both registered users and guests.
• Extensive exclusion options for custom-made products where the right of withdrawal does not apply. Exclusions can be set by tag, product category or individual products.
• Timestamped confirmation email sent automatically to the customer, listing products, price and shipping cost — serves as a legal acknowledgement of receipt.
• Admin notification on every withdrawal request, with a direct link to the order.
• Automatic order status update in the WooCommerce order view.
• Right-of-withdrawal information shown at checkout and on the order confirmation page.
• Configurable time limit as fallback. Manual control of the exact delivery date. A carrier API integration that fetches the delivery date is available as an upgrade.
• Contact details from the admin panel printed automatically on all pages in the withdrawal flow.
• Two display modes — Hook (WooCommerce standard) or Floating tab. The floating tab works regardless of theme and page builder, including Klarna Checkout.
• GDPR-friendly — no new customer data is collected; withdrawal data is deleted automatically after a configurable number of months (default 36).

This plugin is built for the Swedish market and its interface texts are in Swedish.