TechNXT AI Chat Assistant

TechNXT AI Chat Assistant is a lightweight integration plugin that brings TechNXT AI chatbots to your WordPress website or WooCommerce store.

Key Features: * One-Click Login: Sign in with your TechNXT account credentials directly inside WordPress. * Organization & Widget Selector: Choose from your TechNXT Organizations and Chatbot widgets via live dropdowns. * Customer Awareness: Optionally identify logged-in WooCommerce/WordPress customers (name and email) in the chat widget when visitor recognition is enabled. * Visibility Options: Control which pages show the widget, with URL exclusion patterns and WooCommerce cart/checkout suppression. * Privacy Options: Enable or disable visitor recognition; optionally configure a Javascript API Key for Secure Mode. * WooCommerce Optimization: One-click WooCommerce REST API authorization so the AI assistant can search products and read shopping context. * Shortcode Support: Trigger the chatbot using [technxt_chat_trigger].

External services

This plugin requires the TechNXT cloud service (configured via the App URL in settings, typically https://app.technxt.co) to provide AI chat, account login, organization/widget selection, and the storefront chat widget.

What the service is used for: * Authenticate the site administrator with their TechNXT account. * Load organizations and chatbot widgets for selection. * Load the TechNXT widget script and related assets (logo images, widget JS) on the admin and/or storefront. * Power AI chat replies for website visitors through the TechNXT widget.

What data is sent and when: * On admin login: the administrator’s email and password are sent to the TechNXT App URL (/api/auth/login) so the plugin can obtain a session. * After login (admin only): authenticated API requests are sent to list organizations and chatbots, using the stored session cookie. * On storefront pages where the widget is enabled: the browser loads technxt-widget.js (and the widget UI) from the TechNXT App URL. Chat messages typed by visitors are sent to TechNXT so the AI can reply. * If “Enable visitor recognition” is turned on: the logged-in customer’s name and email may be passed to the widget for personalization. This is off by default and controlled by the site administrator. * Admin screens may load a TechNXT-hosted logo image from the App URL.

This service is provided by TechNXT: * Terms of Service: https://technxt.co/terms * Privacy Policy: https://technxt.co/privacy