ZenCommunity — Real-Time Community Plugin with Messaging, Feeds, Live Chat & Support System

The All-in-One WordPress Community Plugin for Groups, Social Feeds, Real-Time Chat, and Support

ZenCommunity is the first WordPress community plugin that unifies groups, posts, support ticketing, and live chat into one native powerhouse. Build social, Facebook-style communities with real-time chat and posts, convert community posts into tracked support tickets, and offer instant live help — all inside your WordPress site.

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Core Features at a Glance

Community Tool

• User-friendly UX
• Unlimited groups/spaces
• User profiles
• Activity feeds
• Member controls
• Feeds
• Comments & reactions
• Real-time chat
• Notifications
• Privacy controls
• Mentions
• Hashtags
• Polls and surveys (Coming soon)
• Leaderboard (Coming soon)
• Bookmarks
• Branding options
• Welcome message
• Custom slugs
• Search
• Member directory
• File uploads
• GIF
• Emoji
• Media storage
• Role manager
• User approval
• Email summaries
• Dark & light mode (Coming soon)

Support Ticketing [PRO]

• Convert feed to tickets
• Ticket status tracking
• Ticket assignment
• Ticket stages (ongoing, solved, etc.)
• Ticket notifications
• Auto replies (Coming soon)

Live Chat [PRO]

• Customizable website live chat widget (Cross domain also supported)
• Multi-session handling
• Instant visitor support
• Real-time notifications
• File sharing
• 24/7 support system

ZenCommunity isn’t just another community plugin. It’s the first WordPress solution that combines the three strongest engagement systems — Community, Real-Time Chat, and Support Tickets — together in one place.

Most WordPress websites use 3–5 different tools to achieve what ZenCommunity does alone. That creates scattered conversations, missed messages, and poor user experience. ZenCommunity removes that problem completely.

By keeping community posts, chats, and support inside one system, your users stay connected, engaged, and supported without ever leaving your site. Below are the core sections that show how ZenCommunity stands out.

Community Features — Your Full Social System Inside WordPress

ZenCommunity gives you everything needed to build a full, social-style community inside WordPress — no third-party platforms, no separate plugins.

Advanced Community Groups

Build public or private groups with full admin control. Groups can be used for LMS classes, client spaces, internal teams, membership circles, or interest-based communities. Each group has its own feed, members, and settings.

Facebook-Style Posting & Engagement

Your members can publish posts, attach media, use @mentions, comment, reply, react, and follow discussions. The interface feels familiar, simple, and fast — encouraging users to talk and stay active.

Real-Time Community Chat

ZenCommunity includes built-in chat inside groups. Members can start private one-to-one chats or chat as a group with typing indicators, read status, file sharing, and notifications. Conversations stay active without page reloads.

User Profiles & Activity Tracking

Each user gets a profile with activity, groups, posts, and engagement. This makes your community feel more personal and interactive.

Community Growth Features

Hashtags, polls, surveys, leaderboards, bookmarks, and email summaries help keep engagement high. Members always have a reason to come back.

Admin Control & Community Safety

Moderators can manage posts, approve members, customize branding, set privacy rules, and control roles. You decide how open or private each group should be.

Support Ticketing — Full Helpdesk Inside Your Community

ZenCommunity includes a complete support ticketing system connected directly to your community and chats.

Convert Posts Into Support Tickets

If a user posts a question that needs deeper help, convert it into a ticket with one click — no platform switching.

Clear Ticket Assignments

Assign each ticket to a responsible team member so the right person handles the issue. This reduces confusion and improves response time.

Status Tracking

Each ticket has clear stages (new, ongoing, solved, etc.) so both sides can follow progress. Your support team stays organized, and users always know what’s happening.

Personal Support Chat on Each Ticket

Tickets include an instant one-to-one chat. Users don’t need email or external help desks — everything is live and inside your site.

Smart Notifications

Both users and team members get notifications when ticket updates happen. Nothing gets lost.

Auto Replies

Helpful for off-hours, acknowledgment messages, or routing requests.

Live Chat — Instant Help That Converts Visitors

ZenCommunity includes a built-in real-time live chat widget for your entire site.

Customizable Widget

Add your supporter’s name, photo, availability status, and greeting message. This makes your support feel personal and trustworthy.

Instant Visitor Support

Visitors can start chatting immediately. Control visitor login or anonymous chat.

Multi-Session Handling

Support agents can handle multiple conversations at once without losing track.

Real-Time Notifications & File Sharing

Send and receive files instantly, get notified when new messages arrive, and keep the conversation going smoothly.

24/7 Support System

The widget stays active at all times, so users always have access to help.

Who ZenCommunity Helps

ZenCommunity fits a wide range of websites and business types:

• LMS websites (students + instructors)
• Membership sites
• Local groups & communities
• Agencies
• SaaS companies
• E-commerce stores
• Service providers
• Creators & educators
• Internal teams & organizations

🔥 Deep Academy LMS Integration

ZenCommunity connects directly with Academy LMS to automate all your course activities inside your community — without any extra work from the admin. When this integration is enabled, key Academy LMS events automatically create posts in your ZenCommunity groups. This means your learners stay updated, active, and informed without any manual posting.

What Automatically Gets Shared

ZenCommunity can post updates in your community when any of the following events happen inside Academy LMS:

• Course Enrolled
• Course Complete
• Course Announcements
• User Question
• Question Answer
• Lesson Update
• Quiz Start
• Quiz End

This makes ZenCommunity the perfect LMS community plugin.

⚡ Performance & Reliability

• ZenCommunity is built for speed:
• No external tools
• No outside servers
• No extra apps
• Everything loads inside WordPress
• Real-time updates with lightweight scripts The plugin is optimized for both small sites and enterprise-level communities.

🛠 Admin Tools

Site admins get:

• A single dashboard for groups, posts, tickets, and chats
• Role-based permissions
• Community moderation controls
• Branding settings
• Full visibility into engagement and support activity