Agentia Chat

Agentia Chat installs a conversational AI assistant on your WordPress site in less than 2 minutes. The bot answers 24 hours a day about products, services, shipping, returns, and policies using your own company’s knowledge, without manual training.

Main features

• AI assistant that answers 24/7 using your company’s knowledge
• Automatically captures email and name of every visitor as a lead
• Customizable widget: color, position, icon, and welcome message
• Complete conversation history from the Agentia panel
• Multi-language (Spanish, English)
• Setup in less than 2 minutes, no code or complex configuration

Requirements

To use this plugin you need an active account on Agentia (includes paid plan). You can register at https://www.soyagentia.com.

External services

This plugin connects with the Agentia service (operated by Agent IA S.A.S, NIT 901976734, Colombia) to process the AI chat conversations.

Data sent to the Agentia service:

• When the administrator logs in: email and password of their Agentia account.
• When a visitor uses the widget: name, email, and message content that the visitor voluntarily provides.
• Unique site identifier (apiKey generated at registration).

When data is sent:

• Login: only when the administrator clicks “Sign in” on the plugin configuration page.
• Chat messages: only when a visitor sends a message through the chat widget.
• Widget configuration: when the widget loads on a page of the site.

Endpoints used:

• https://n8ntest.soyagentia.com/app/wp/login (administrator authentication)
• https://n8ntest.soyagentia.com/app/wp/widget-config/{apiKey} (widget configuration)
• https://n8ntest.soyagentia.com/app/wp/configs-by-company/{idCompany} (list flows)
• https://n8ntest.soyagentia.com/app/wp/stats/{idConfig} (statistics)
• https://n8ntest.soyagentia.com/app/wp/sso-code (SSO code)
• https://n8ntest.soyagentia.com/webhook/wordpress-chat (AI message processing)

Privacy policy: https://www.ia.soyagentia.com/privacy

Terms of service: https://www.ia.soyagentia.com/terms