BroodChat AI — AI Chatbot & Chat Widget

BroodChat AI adds a friendly AI chat widget to your WordPress site. It uses your own OpenAI or Anthropic API key, so there are no per-message fees charged by us — you pay your AI provider directly at cost.

Tell the assistant about your business once, and it answers visitor questions around the clock in a clean, mobile-friendly chat bubble.

Free features

• AI chat widget powered by your own OpenAI or Anthropic API key (bring your own key).
• Choose your provider and model (for example gpt-4o-mini or a Claude model).
• Give the bot a name, a persona/system prompt, and business information it can answer from.
• Custom greeting message and up to four suggested questions to get visitors started.
• Appearance controls: accent colour, left/right position, and custom launcher text.
• Live, interactive preview right inside the WordPress dashboard.
• Per-visitor daily message limit to protect your AI spend, plus honeypot spam protection.
• Conversations stored in your own site database, with automatic cleanup after a retention period you choose.
• API key encrypted at rest in the database.
• One-click “Test connection” button to confirm your key works.
• Automatic cache purging for popular caching plugins when you save settings.

The plugin is fully functional on its own, with no message cap. You pay only your AI provider, at cost.

BroodChat AI Pro (optional)

An optional paid upgrade, BroodChat AI Pro, adds:

• Lead capture — collect name, email and phone from chats.
• A knowledge base the assistant can draw answers from.
• Page, device and visitor targeting to control where the widget appears.
• The option to remove the “Powered by” footer.

The Pro upgrade is a separate add-on and is not required to use the free plugin.

External services

This plugin is an interface to a third-party AI service that you choose and connect with your own API key. It does not work until you add a key.

Depending on the provider you select in the settings, the plugin connects to one of the following services to generate chat replies:

OpenAI

• What it is used for: generating the assistant’s replies when “OpenAI” is the selected provider.
• Data sent, and when: each time a visitor sends a chat message (and once when you click “Test connection”), the plugin sends that message, the recent messages in that conversation, and the persona and business information you configured, to the OpenAI Chat Completions API (https://api.openai.com). Your OpenAI API key is sent to authenticate the request.
• OpenAI Terms of Use: https://openai.com/policies/terms-of-use
• OpenAI Privacy Policy: https://openai.com/policies/privacy-policy

Anthropic

• What it is used for: generating the assistant’s replies when “Anthropic” is the selected provider.
• Data sent, and when: each time a visitor sends a chat message (and once when you click “Test connection”), the plugin sends that message, the recent messages in that conversation, and the persona and business information you configured, to the Anthropic Messages API (https://api.anthropic.com). Your Anthropic API key is sent to authenticate the request.
• Anthropic Terms of Service: https://www.anthropic.com/legal/commercial-terms
• Anthropic Privacy Policy: https://www.anthropic.com/legal/privacy

No chat data is sent to DIGIBROOD or to any server other than the AI provider you select. Please make sure your site’s privacy policy tells visitors that their chat messages are processed by your chosen AI provider.