Doctor Subs

You don’t always find out a renewal is broken until a customer emails you. Doctor Subs watches your subscriptions in the background and tells you when something is silently wrong, before you hear about it.

For each problem, you get a plain-English explanation, a preview of exactly what the fix will change, and one button to apply it. Every fix is logged and can be undone. If a fix already triggered a real payment, the undo screen says so explicitly.

Built for store owners who run between 20 and 500 active subscriptions and don’t want to read logs or write code.

What it spots

• Subscriptions silently flipped to “manual renewal” by recent WooCommerce bugs, so auto-billing has quietly stopped.
• Active subscriptions with no next payment scheduled – the next charge will never happen.
• A wave of subscriptions all going on hold at once after a product change.
• Customers who paid in Stripe but whose subscription is still showing on hold.
• Subscriptions with a couple of recent failed payments – usually a gateway blip a single retry fixes.
• Subscription totals that no longer match their line items.

What it doesn’t do

• It doesn’t change anything without you clicking. There’s no auto-fix.
• It doesn’t replace dunning, retries, or refunds. For card declines and refunds, use your gateway.
• It doesn’t send your customer data anywhere.

If you’ve ever found out about a broken renewal from a customer instead of from your store, this is for you.