Lexiata Secure COD

Reduce fake orders and return rates (RTO) by collecting a small deposit payment upfront for Cash on Delivery (COD) orders.

Lexiata Secure COD allows you to charge a fixed amount or a percentage of the total order value as an advance payment.

The customer pays the deposit online using any other payment gateway (Card, Bank Transfer, etc.), and the remaining balance is automatically calculated and shown as the “Amount to Pay to Courier”.

Key Features

• Partial Payment for COD: Collect a deposit and let customers pay the rest on delivery.
• Flexible Deposit Amount: Set a Fixed Amount (e.g., 250 LKR) or a Percentage (e.g., 10%).
• Shipping Method Control: Enable the partial COD option only for specific shipping methods (e.g., Flat Rate).
• Gateway Restriction: Restrict which payment gateways can be used to pay the deposit (e.g., allow only Card Payments for the deposit).
• Automatic Calculation: Automatically adds a negative fee to the cart to deduct the balance, showing the correct total to pay now.
• Clear Instructions: Display custom instructions on the Thank You page and Customer Emails.
• Courier Balance Display: Clearly shows “Amount to Pay to Courier” in emails and order details to avoid confusion.
• Professional UI: Clean and professional admin settings and frontend notices.

How it Works

1. Customer selects “Cash On Delivery (Advance Payment)” at checkout.
2. The system calculates the deposit amount required.
3. The balance amount is deducted from the “Total to Pay Now”.
4. Customer pays the deposit online.
5. The invoice and email show the remaining balance to be paid to the courier.