SnagRelay – Intelligent Bug Capture
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Capture bugs with screenshots, session replay, console logs, and AI triage — delivered straight to Jira, Linear, Trello, or GitHub.
SnagRelay is an AI-powered bug reporting tool that captures everything developers need to fix issues fast — annotated screenshots, session replay, video recording, console logs, network activity, and AI-generated reproduction steps. This plugin installs the SnagRelay widget on your WordPress site in seconds, with no code required.
Reports land directly in your existing issue tracker. No separate board to check, no context switching.
WordPress plugin features
- No-code installation — just enter your API token
- Independently enable the widget on the frontend and/or the WP admin area
- Control visibility by user role (everyone, logged-in users, or specific roles)
- Filter by post type (all, pages, posts, or specific types)
- Filter by post status (all, published, or drafts/pending)
- Lightweight — loads asynchronously, zero performance impact
- 14-day free trial, no credit card required
What SnagRelay captures
- HD annotated screenshots
- Session replay recording
- 60-second screen video with auto-generated reproduction steps
- Full console logs and error stack traces
- Network requests and payloads
- Browser metadata and environment details
AI intelligence
- Automatic duplicate detection
- Priority suggestions (P1–P5)
- Smart assignee matching
- Learns from your team’s decisions over time
Integrations
Sends reports directly to the tools your team already uses:
- Jira
- Linear
- Trello
- GitHub
- Custom webhooks
External Services
This plugin connects to the SnagRelay service (https://app.snagrelay.com) to load the bug-capture widget and to transmit bug reports to your configured issue tracker.
What is sent and when:
- When a page is loaded with the widget enabled, the plugin loads a script from
https://app.snagrelay.com/widget/load/{api_token}. Your API token is included in this request so the service can identify your project. - When a user submits a bug report via the widget, SnagRelay collects and transmits the data selected by the user, which may include: annotated screenshots, session replay recording, screen video, console logs, network request details, browser metadata, and environment information.
- No data is sent to the external service unless the widget is enabled and a valid API token is configured.
Service provider: SnagRelay (https://snagrelay.com)