APG Withdrawal for WooCommerce

APG Withdrawal for WooCommerce adds to your WooCommerce store a complete online right of withdrawal workflow compliant with EU consumer protection legislation.

Features

• Customer withdrawal form via the [apg_withdrawal_form] shortcode.
• Configurable withdrawal window (days) and deadline source (completed or created date).
• Optional extra grace days on top of the standard withdrawal window.
• Active request detection: hides the withdrawal button if a request is already open for the order.
• Optional digital-content waiver checkbox at checkout (both classic shortcode and block-based checkout): a configurable selector chooses when to display it — never, only on virtual products (or per-product _apg_withdrawal_type = digital), on every order, or on selected categories and/or selected products. The customer’s choice is persisted to order meta as legal evidence.
• Admin request log with full request details (custom post type).
• IP address and browser identifier storage options for legal evidence.
• Email notification to the store admin on every new request.
• Automatic customer acknowledgement email on submission.
• Customer status update emails when the request is accepted, rejected or completed.
• Automation: updates the withdrawal request status automatically when the linked WooCommerce order changes status.
• My Account integration: customers can view their withdrawal request history.
• CSV export of all withdrawal requests.
• 100% compatible with HPOS (High-Performance Order Storage).

Translations

• English: by Art Project Group (default language).
• Spanish: by Art Project Group.

More information

You can learn more about APG Withdrawal for WooCommerce on our official website, and follow the development on GitHub.

Thanks

Thanks to everyone who uses the plugin, helps improve it, makes a donation or encourages us with their comments.

If you find this plugin useful, you can support its development with a small donation.

External Services

This plugin connects to the WordPress.org Plugins API to fetch information about the plugin (such as the rating). It sends the plugin slug when requesting data. More information: https://wordpress.org/about/privacy/