HBWA Website Chat Assistant
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Front-end chat trained on your pages and WooCommerce products, with leads, appointments, and analytics.
HBWA Website Chat Assistant adds a floating chat widget that answers questions from your WordPress content.
Core features
- Train on pages, posts, and WooCommerce products (when WooCommerce is active)
- Local knowledge replies out of the box (no AI provider required)
- Optional AI-powered answers via the WordPress AI Client using your trained content as context
- Lead capture from the chat widget
- Appointment booking with configurable hours, days, and durations
- Email notifications for leads and appointments (custom templates)
- Simple analytics dashboard (opens, messages, leads, bookings)
External service (optional)
This plugin does not store third-party AI API keys. If you configure an AI provider under Settings → Connectors, the plugin uses the WordPress AI Client to generate replies. Selected visitor messages and matching knowledge snippets may then be sent to the provider you connected. Without a configured provider, no chat data is sent to external AI services.
Data stored on your site
Chat sessions/messages, leads, appointments, and basic analytics events are stored in custom database tables on your WordPress install. Suggested privacy policy text is available under Settings → Privacy.
Author: hell0bunny