TechNXT AI Chat Assistant

TechNXT AI Chat Assistant helps you add an AI-powered chatbot to your WordPress website or WooCommerce store. It connects your site to the TechNXT platform so you can support visitors, guide shoppers to the right products, and launch a faster chat experience without a heavy setup process.

Whether you want a WordPress AI chatbot for customer support, a WooCommerce chatbot for product discovery, or an AI assistant that helps visitors take action, TechNXT is built to make setup straightforward.

Why choose TechNXT AI Chat Assistant: * Built for WordPress websites and WooCommerce stores * Helps visitors get answers, discover products, and move toward purchase * Supports customer support, sales assistance, and lead qualification use cases * Lightweight setup with secure connection to the TechNXT platform * Flexible display options for the floating widget or a custom trigger button

Key features: * AI chatbot for WordPress websites and WooCommerce stores * Secure login to your TechNXT account directly inside WordPress * Organization and Widget selector for choosing the right chatbot * Optional visitor recognition for logged-in WooCommerce or WordPress users * Visibility controls with URL exclusions and WooCommerce cart or checkout suppression * Privacy options including optional Javascript API Key support for Secure Mode * WooCommerce optimization so the assistant can search products and use shopping context * Shortcode support for custom trigger buttons using [technxt_chat_trigger]

Why site owners use TechNXT: * Improve customer support with faster answers to common questions * Help shoppers discover relevant products through AI chat * Create a more guided buying experience for WooCommerce visitors * Support lead qualification and customer engagement from your website * Keep deployment lightweight while managing assistants from the TechNXT platform

Common use cases: * AI customer support for service and ecommerce websites * WooCommerce product recommendation chatbot experiences * AI sales assistant workflows for high-intent visitors * Customer engagement on landing pages, product pages, and store pages * Website chatbot support for agencies and SaaS businesses

This plugin is a good fit for: * WooCommerce stores * Ecommerce businesses * Small business websites * Agencies managing WordPress sites * SaaS companies that want an AI website assistant

External services

This plugin requires the TechNXT cloud service (configured via the App URL in settings, typically https://app.technxt.co) to provide AI chat, account login, organization/widget selection, and the storefront chat widget.

What the service is used for: * Authenticate the site administrator with their TechNXT account. * Load organizations and chatbot widgets for selection. * Load the TechNXT widget script and related assets (logo images, widget JS) on the admin and/or storefront. * Power AI chat replies for website visitors through the TechNXT widget.

What data is sent and when: * On admin login: the administrator’s email and password are sent to the TechNXT App URL (/api/auth/login) so the plugin can obtain a session. * After login (admin only): authenticated API requests are sent to list organizations and chatbots, using the stored session cookie. * On storefront pages where the widget is enabled: the browser loads technxt-widget.js (and the widget UI) from the TechNXT App URL. Chat messages typed by visitors are sent to TechNXT so the AI can reply. * If «Enable visitor recognition» is turned on: the logged-in customer’s name and email may be passed to the widget for personalization. This is off by default and controlled by the site administrator. * Admin screens may load a TechNXT-hosted logo image from the App URL.

This service is provided by TechNXT: * Terms of Service: https://technxt.co/terms * Privacy Policy: https://technxt.co/privacy