Kommunicate – AI Agents and Live Chat for Customer Support
Support your customers 24/7 in more than 100 languages with Kommunicate AI agent and Live Chat solution
Kommunicate is an AI-first customer service automation platform for small and medium-sized businesses. Kommunicate AI agents help businesses automate up to 80% of repetitive queries while providing the option to escalate complex queries to support agents via live chat, based on query type and team.
Businesses can automate lead capture, refunds, delivery status checks, and FAQs, boosting customer satisfaction without losing the human touch. The platform also enables tracking of AI agent and support agent performance, offering key insights such as average resolution time, first response time, CSAT, and more.
Why You Should Use Kommunicate AI Agent
- Instantly answer repetitive queries with accuracy 24/7.
- Train Kommunicate AI agent on your WordPress website content with just one click.
- Provide assistance in more than 100 languages for your global visitors.
- Kommunicate is secured with certifications like SOC 2 Type 2, GDPR, ISO 27001, and HIPAA.
- AI Assist for live agents supporting chat with features like AI Summary, dynamic translations, AI Insights, fetching answers from company knowledge base, answer suggestions, and more.
- Customize the chat widget according to your brand colors with your brand logo, so it looks like part of your website.
- Make Kommunicate AI agent for customer service live on your website in less than a minute.
- Maintain your brand tone by training the AI agent to respond the way you want.
- View all your queries from the AI agent in a common dashboard for review.
- Route every conversation to the right agent with the department feature.
- Integrate Kommunicate AI agent with your WhatsApp Business, Instagram, Telegram, Viber, and email support, and bring all conversations to one place for better collaboration.
Language Version
Kommunicate AI Agent for WordPress supports more than 100 languages so that you can support your global customers.
Languages supported:
- English
- French / Français
- Spanish / Español
- Italian / Italiano
- German / Deutsch
- Swedish / Svenska
- Portuguese / Português
- Hindi / हिन्दी
- Arabic / العربية
- Polish / Polski
- Chinese / 中文 (Zhōngwén), 汉语, 漢語
- Danish / Dansk
- Dutch / Nederlands
- Hebrew / עברית
- Japanese / 日本語
- Korean / 한국어
- Persian / فارسی (also listed as Farsi)
- Romanian / Română
- Russian / Русский
- Turkish / Türkçe
- Armenian / Հայերեն
- Bengali / বাংলা
- Basque / Euskara
- Catalan / Català
- Czech / Čeština
- Finnish / Suomi
- Galician / Galego
- Greek / Ελληνικά
- Hungarian / Magyar
- Indonesian / Bahasa Indonesia
- Irish / Gaeilge
- Lithuanian / Lietuvių
- Malay / Bahasa Melayu
- Nepali / नेपाली
- Norwegian (Bokmål) / Norsk (Bokmål)
- Norwegian / Norsk
- Serbian / Српски
- Slovene / Slovenščina
- Tagalog / Tagalog
- Tamil / தமிழ்
- Thai / ไทย
- Ukrainian / Українська
- Afrikaans / Afrikaans
- Albanian / Shqip
- Aragonese / Aragonés
- Asturian / Asturianu
- Azerbaijani / Azərbaycan dili
- Bashkir / Башҡорт
- Bavarian / Boarisch
- Belarusian / Беларуская
- Bishnupriya Manipuri / विष्णुप्रिया मणिपुरी
- Bosnian / Bosanski
- Breton / Brezhoneg
- Bulgarian / Български
- Burmese / မြန်မာဘာသာ
- Cebuano / Cebuano
- Chechen / Нохчийн мотт
- Chuvash / Чӑваш чӗлхи
- Croatian / Hrvatski
- Estonian / Eesti
- Georgian / ქართული
- Gujarati / ગુજરાતી
- Haitian / Kreyòl Ayisyen
- Icelandic / Íslenska
- Ido / Ido
- Javanese / Basa Jawa
- Kannada / ಕನ್ನಡ
- Kazakh / Қазақша
- Kirghiz / Кыргызча
- Latin / Latina
- Latvian / Latviešu
- Lombard / Lumbard
- Low Saxon / Nedersaksisch
- Luxembourgish / Lëtzebuergesch
- Macedonian / Македонски
- Malagasy / Malagasy
- Malayalam / മലയാളം
- Marathi / मराठी
- Minangkabau / Baso Minangkabau
- Mongolian / Монгол
- Newar / नेपाल भाषा
- Norwegian (Nynorsk) / Norsk (Nynorsk)
- Occitan / Occitan
- Piedmontese / Piemontèis
- Punjabi / ਪੰਜਾਬੀ
- Scots / Scots
- Serbo-Croatian / Srpskohrvatski
- Sicilian / Sicilianu
- Slovak / Slovenčina
- South Azerbaijani / گونئی آذربایجان دیلی
- Sundanese / Basa Sunda
- Swahili / Kiswahili
- Tajik / Тоҷикӣ
- Tatar / Татарча
- Telugu / తెలుగు
- Urdu / اردو
- Uzbek / Oʻzbekcha
- Vietnamese / Tiếng Việt
- Volapük / Volapük
- Waray-Waray / Waray
- Welsh / Cymraeg
- West Frisian / Frysk
- Western Punjabi / مغربی پنجابی
- Yoruba / Yorùbá
Support
For support, please contact by initiating chat on our website or reach out to support@kommunicate.io.