Nimesh Support Chat

Nimesh Support Chat is a lightweight live chat plugin for WordPress that facilitates direct communication between site visitors and administrators. It features a secure OTP-based login system for visitors and a dedicated dashboard for admins.

Key Features

• Secure Visitor Access: Visitors authenticate via Name and Email using a One-Time Password (OTP) sent to their email.
• Real-Time Communication: AJAX-based polling ensures messages are delivered and received instantly.
• Media Support: Both users and admins can upload and send images within the chat.
• Admin Dashboard: A dedicated ”Chat” menu in the WordPress admin area to manage all active conversations.
• User Management: Admins can search for users and block/unblock them as needed.
• Customization: Upload a custom Chat Logo and set a custom Welcome Message.
• Status Indicators: Real-time online/offline status updates for users.

External services

This plugin uses the following third-party services.

Gravatar

This plugin may use Gravatar to display avatar images for WordPress users in the chat admin interface. The service is provided by Automattic.

When the chat admin page is loaded, WordPress may generate Gravatar image URLs for the current administrator and for chat users whose email address matches a registered WordPress user. When those avatar images are loaded by the browser, Gravatar may receive the hashed email address used for the avatar lookup, the visitor’s IP address, browser user agent, and request details needed to serve the image. Chat message content is not sent to Gravatar by this plugin.

Gravatar terms of service: https://wordpress.com/tos/ Automattic privacy policy: https://automattic.com/privacy/

Google Fonts

This plugin loads the Poppins font from Google Fonts for the frontend chat widget and the admin chat interface. The service is provided by Google.

When a page that displays the chat widget or chat admin interface is loaded, the visitor’s browser requests the font stylesheet and font files from Google. Google may receive the visitor’s IP address, browser user agent, requested font URL, and request details needed to serve the font files. Chat names, email addresses, messages, and uploaded chat media are not sent to Google Fonts by this plugin.

Google Fonts privacy FAQ: https://fonts.google.com/faq#privacy Google privacy policy: https://policies.google.com/privacy Google terms of service: https://policies.google.com/terms

Source Code

The plugin source code is included in this package in human-readable PHP, CSS, and JavaScript files. Custom JavaScript is located in assets/js/app0ae1.js, assets/js/chat.js, and assets/js/admin-chat.js. Custom CSS is located in assets/css/app0ae1.css and assets/css/chat-style.css.

The combined vendor bundle at assets/js/bundle0ae1.js contains third-party libraries used by the chat interface. Public source locations, license information, and notes for rebuilding or replacing the bundle are documented in SOURCE.md.