SaleSense – AI Sales Chatbot

SaleSense adds an AI-powered sales assistant to your store. It talks to your shoppers in natural language, recommends products from your own catalog, answers pre-sale questions and helps customers track their orders.

What it does

• AI chat widget that matches your brand (colors, position, bot name, tone)
• Product recommendations from your WooCommerce catalog
• Order tracking directly in the chat
• Multilingual: automatically answers in the shopper’s language
• Lead capture and conversation analytics in the SaleSense dashboard

How it works

This plugin is a lightweight connector for SaleSense, a hosted AI sales assistant service. The plugin stores your account API key and loads the chat widget on your site. Everything else (widget design, AI behavior, product sync, analytics, billing) is managed in your SaleSense dashboard.

A free Starter plan is available. Paid plans unlock more conversations and features; see pricing.

WooCommerce

WooCommerce is supported but not required. With WooCommerce connected (via the SaleSense dashboard), the assistant can recommend your real products and look up order status for your customers.

External Services

This plugin relies on SaleSense, a third-party hosted service, to provide the chatbot. No data is sent anywhere until you save your SaleSense API key on the settings page.

Once connected, the plugin communicates with salesense.co as follows:

1. Widget delivery (your site’s visitors). The plugin loads the chat widget script from https://salesense.co/embed.js on your public pages. When a visitor uses the chat, their messages are processed by the SaleSense service to generate answers.
2. Status check (wp-admin only). The settings page sends your API key and your site URL to https://salesense.co/api/wordpress/status to verify the connection and show its health.
3. Daily heartbeat. Once a day (and on activation/deactivation/uninstall) the plugin sends your API key, site URL and version numbers (plugin, WordPress, WooCommerce) to https://salesense.co/api/wordpress/heartbeat so your SaleSense dashboard reflects whether this site is connected.
4. WooCommerce product sync (optional, admin-initiated). If you click ”Sync my WooCommerce products”, you are taken through WooCommerce’s own authorization screen; on approval, WooCommerce sends read-only API keys directly to SaleSense so your catalog can sync. No keys are ever displayed or copied manually.

Service provider: SaleSense. Terms of service: https://salesense.co/terms Privacy policy: https://salesense.co/privacy

Disconnecting (or deleting the plugin) removes the widget and stops all communication with the service.