Doctor Subs

Doctor Subs is a comprehensive diagnostic tool for WooCommerce Subscriptions that helps you identify and troubleshoot subscription payment issues quickly and efficiently.

Key Features

• 3-Step Diagnostic Process: Systematic analysis of subscription anatomy, expected behavior, and timeline
• Skipped Payment Detection: Identifies when subscription payments have missed expected billing cycles
• Manual Completion Flags: Detects orders that were completed manually without proper payment processing
• Status Mismatch Detection: Finds inconsistencies between subscription status and payment schedules
• Action Scheduler Review: Analyzes scheduled events for failures or missing actions
• Timeline Analysis: Creates visual timelines showing renewal patterns and missing payments
• Stripe Payment Method Detection: Identifies detached payment methods caused by cloned/staging sites

Common Issues Detected

• Missing renewal orders
• Failed scheduled actions
• Payment method problems
• Timeline discrepancies
• Status inconsistencies
• Gateway communication issues
• Skipped payment cycles
• Manual completion flags
• Stripe payment method detachment (cloned site bug)
• Stripe API errors in renewal orders