Retaint

Retaint connects your WooCommerce store to the Retaint retention marketing platform. Once you paste your Org ID and activate the plugin, every meaningful customer touchpoint is captured automatically:

• Product views, category views, search queries
• Add-to-cart, checkout started
• Order placed (with full order details for retention flows)
• User registration and login (linked to anonymous browsing sessions)

No code changes needed — the plugin handles event tracking on every storefront page automatically.

How it works

The plugin loads a small JavaScript snippet on every frontend page (loaded from tracker.retaint.com), which assigns each visitor an anonymous ID. As the visitor browses, views products, searches, and starts checkout, events are reported to Retaint. When a customer registers, logs in, or completes an order, the plugin links their anonymous browsing session to their email and phone so Retaint can target them with retention campaigns.

Requirements

• WordPress 6.0 or later
• WooCommerce 7.0 or later
• PHP 7.4 or later
• A Retaint account (https://retaint.com)

External Services

This plugin connects to the Retaint service (https://retaint.com) to send customer event data so retention marketing campaigns can be triggered.

What it sends:

• On every frontend page: loads https://tracker.retaint.com/retaint.wl.js (the Retaint tracker script) which assigns the visitor an anonymous ID.
• On commerce events (add-to-cart, checkout, order placed): sends an HTTP POST to https://tracker.retaint.com/rest/v1/learn/event with the event name, value, and anonymous visitor ID.
• On user registration, login, and order completion: sends an HTTP POST to https://tracker.retaint.com/rest/v1/learn/identify with the user’s email, phone, and full name to link the anonymous browsing session to a known customer. When it sends: Only after a site administrator enters a Retaint Org ID under Settings → Retaint. If no Org ID is configured, no data leaves your site.

Retaint terms and privacy:

• Terms of Service: https://retaint.com/terms-condition/
• Privacy Policy: https://retaint.com/privacy-policy/