Rivio – Customer Retention, AI Emails & Cart Recovery for WooCommerce (Beta)

Most WooCommerce stores don’t have a traffic problem — they have a retention problem.

Visitors leave without buying. Customers purchase once and never return. Marketing tools are often too complex, expensive, or require multiple plugins working together.

Rivio helps you recover lost revenue, increase customer lifetime value, and automate your marketing directly from WordPress.

Built specifically for WooCommerce, Rivio combines cart recovery, AI-powered email automation, customer segmentation, behavioral analytics, social proof, review requests, and conversion-focused tools into a single, easy-to-use plugin.

Why Rivio?

Instead of spending more money on ads, Rivio helps you make more from the visitors and customers you already have.

Track customer behavior, identify lost opportunities, recover abandoned carts, encourage repeat purchases, and automatically engage customers with personalized messages.

✨ Key Features

🛒 Smart Cart Recovery

Recover lost sales with automated cart recovery emails, exit-intent popups, countdown timers, and conversion-focused customer journeys.

🤖 AI-Powered Email Generation

Generate high-converting recovery emails, review requests, and marketing messages tailored to your store, products, and brand.

🎯 Automated Customer Segmentation

Automatically classify customers based on purchase activity, engagement, order value, and recency to deliver more relevant communications.

💝 Guest Wishlist Lead Capture

Allow visitors to save products without creating an account. Capture email addresses and re-engage potential customers before they’re lost.

🚚 Shipping Cost Calculator

Display delivery costs directly on product pages to reduce uncertainty and improve purchase confidence.

📈 Advanced Analytics & Insights

Understand customer behavior, identify drop-off points, monitor abandoned cart trends, track email performance, and uncover revenue opportunities.

🔔 Real-Time Social Proof

Increase trust and conversions by displaying recent purchase notifications and customer activity throughout your store.

⭐ Automated Review Requests

Automatically send review request emails after order completion to generate more customer feedback and social proof.

📧 Complete Email Management

Track every email sent, including delivery status, content, performance, and engagement metrics.

🚨 Admin Notifications

Receive instant notifications whenever a cart is successfully recovered.

🔒 GDPR-Friendly Analytics

Built-in consent management, anonymous analytics, aggregated behavioral data, and privacy-focused tracking options.

⚡ Plug & Play Setup

Get started in minutes with a simple setup process and automatically activated core features.

Built for Growth

Rivio is continuously evolving into a complete WooCommerce marketing automation platform, helping merchants reduce their dependence on advertising while increasing customer retention and revenue.

External Services

This plugin connects to an external service to provide advanced analytics, marketing automation, AI-powered content generation, and actionable store insights. Some of these features rely on proprietary algorithms and cloud-based processing that cannot be fully performed within WordPress alone.

Service: Pixelio API Provider: Pixelio Service URL: https://api.pixelio.be/

Purpose of the service: The service is used to analyze abandoned cart events and to provide automated recovery features such as email delivery verification, statistics, recommendations, and insight analysis.

Data sent to the Rivio service: – A unique identifier for the WordPress website. – Cart-related events (cart creation, updates, abandonment, recovery, and purchases). These data relate only to cart activity and product information and do not include personal customer data unless explicitly provided by the store owner. – Anonymous and aggregated analytics data used to generate store performance insights. These data do not identify individual visitors. – User behavior events (such as page views, product views, engagement metrics, and conversion-related actions) only when GDPR Consent is disabled or when the visitor has explicitly granted consent. – Product information required for cart recovery, analytics, and marketing features (such as product IDs, names, prices, and quantities). – The store owner’s email address and account information required to generate and manage an API key. – Email templates created, edited, or generated through the service. – Artificial Intelligence features are used only upon explicit request by the store owner and are limited to generating marketing content, email templates, and actionable insights. – All other store data remain hosted locally on the website unless explicitly synchronized by a feature enabled by the store owner.

When data is sent: – Cart, cart item, analytics, and product-related data are synchronized automatically through a scheduled background task (approximately every 5 minutes). – Anonymous and aggregated analytics data are synchronized periodically to generate store insights and performance reports. – User behavior data is synchronized only when GDPR Consent is disabled or when the visitor has explicitly granted consent. – Other data, such as email templates, settings, and AI-generated content, is sent or retrieved only when the store owner interacts with the plugin or modifies these elements. – API key generation, account registration, and license validation occur only when requested by the store owner.

Terms of Service: https://pixelio.be/rivio-terms

Privacy Policy: https://pixelio.be/rivio-privacy

Service: Freemius Provider: Freemius Ltd. Service URL: https://freemius.com/

Purpose of the service: Freemius is used for plugin licensing, software updates, usage insights, secure checkout, subscription management, and optional opt-in analytics.

Data sent to the Freemius service:

Website URL and WordPress installation information. – Plugin version and environment information. – License and subscription information. – The store owner’s email address and account information when activating a license or opting into Freemius services. – Optional diagnostic and usage information when the store owner explicitly opts in.

When data is sent:

During plugin activation and license validation. – When checking for plugin updates. – When managing subscriptions, licenses, or purchases. – When the store owner explicitly opts into Freemius analytics and insights.

Terms of Service: https://freemius.com/terms/

Privacy Policy: https://freemius.com/privacy/