StaySub
Every subscription business loses customers to cancellation — but not every cancellation has to be final. StaySub intercepts the cancel button in your customer’s account and offers a real alternative before they leave: a discount or a pause.
No external SaaS connection required — your customer data stays on your server. No API key, no external account.
Features (v1.0):
- Intercept the cancellation flow with a customizable offer popup
- Offer a discount (fixed or percentage) or a renewal pause
- Collect cancellation reasons with a simple, configurable survey
- “Money Saved” dashboard: recurring revenue recovered thanks to accepted offers
- Full popup customization (accent color, logo)
- Lightweight: assets only load on the My Account subscription pages
- Works with any payment gateway supported by WooCommerce Subscriptions
Roadmap: support for YITH WooCommerce Subscription, Sublium and WP Swings Subscriptions for WooCommerce is planned once their hook names are confirmed against official developer documentation. v1.0 ships with WooCommerce Subscriptions only, by design, to validate the core mechanism first.
StaySub Premium, sold separately at nsthemes.com, adds offers segmented by cancellation reason, a plan-downgrade option, and email marketing integrations. This free version is fully functional on its own — Premium is an optional upgrade, not a requirement.