StoreSage – AI Product Chat for WooCommerce

Add an AI chatbot to your WooCommerce store that answers pre-sale product questions on the product page itself. StoreSage reads your live catalog — real price, real stock — so shoppers get grounded answers instead of invented specs, and you get to see which conversations actually made money.

Grounded answers, or an honest “I don’t have that”

• Real-time price & stock — read live from your store at answer time, never hallucinated.
• Product facts come only from your own catalog and store policies. Specs, ingredients, and usage steps are never invented.
• When there is no grounding for a question, StoreSage does not make something up and does not dead-end you with “contact the store”. It says so, then offers two or three concrete things it can do right now — find a product, check size and fit, look up shipping or returns.
• Every reply — including apologies and refusals — comes back in the same language the shopper wrote in.

Conversation intelligence — from chat log to revenue

• Sales attribution: the chat → add-to-cart → purchase funnel per product, with attributed revenue. Pure database aggregation, no AI cost.
• Unanswered-question mining: clusters the questions chat could not answer, so your product knowledge gaps stop being invisible.
• AI fix drafts: drafts the product-description sections that close those gaps. Nothing is published until you approve it.

Knowledge quality audit

• Right after install, StoreSage checks your catalog and policies for the six facets shoppers ask about most — usage/how-to, ingredients/materials, size/volume, care/storage, shipping, returns/refund — and shows which are covered and which are missing.
• Runs on keyword heuristics against your own content. No AI is called, so it costs nothing.

Also in the box

• Inline or floating widget
• Suggested question chips
• In-chat product cards with add-to-cart
• Multi-tenant isolated knowledge per store — your catalog never mixes with another seller’s
• Guardrails for profanity, competitor, and refund-promise handling; prompt-injection and system-prompt extraction are refused
• Bring your own OpenAI or Anthropic key (BYOK) instead of using included credits

Part of the JK Composable Suite — works standalone, and when Revoo is installed alongside it, verified review themes flow into the chat’s product knowledge.

External services

StoreSage relies on the JK Networks StoreSage service to function:

1. StoreSage AI chat service (storesage.mustkit.com, operated by JK Networks). To answer shopper questions, the plugin sends product data (titles, descriptions, prices, stock from your WooCommerce catalog) and the visitor’s chat messages to this service, which returns AI-generated answers. Required for the chat feature, on both the Free and Pro plan. No payment data is sent here.

   • Terms: https://mustkit.com/legal/service — Privacy: https://mustkit.com/legal/privacy

2. License activation (via platform.mustkit.com). Upgrading to Pro happens entirely on the mustkit.com website, outside the plugin — the plugin itself contains no payment form. After you purchase there, you paste the license key it gives you into the plugin’s Plan & Usage screen; the plugin sends that key to this service to verify it and unlock your higher monthly credit limit. No card details ever reach the plugin or this service.

   • Refund/Payment terms: https://mustkit.com/legal/payment

3. Support tickets (via platform.mustkit.com). If you submit a question from the Support tab, the plugin sends your message, site URL, and (if you attach it) basic diagnostics (plugin/WordPress/PHP version) to this service so our team can reply.

   • Terms: https://mustkit.com/legal/service — Privacy: https://mustkit.com/legal/privacy

4. Anonymous usage reporting — opt-in, off by default (via storesage.mustkit.com). Only if you turn on “Share anonymous usage data” in the Assistant tab does the plugin report your site domain, plugin version, and plan (free/licensed) once every 24 hours, so it shows up in your account dashboard. Nothing is sent unless you turn this on, and no catalog, chat, or visitor data is ever included.

   • Terms: https://mustkit.com/legal/service — Privacy: https://mustkit.com/legal/privacy

Source Code

All JavaScript and CSS in this plugin is hand-written, human-readable source, shipped exactly as authored — there is no build, transpilation, or minification step for JS/CSS, so the files in assets/ are the complete source themselves.

The bundled vendor/jk-wp-sdk PHP library is also hand-written source. During packaging its PHP namespace is prefixed per product with PHP-Scoper (to prevent class collisions when two of our plugins are active on the same site); this only renames namespaces and the code remains fully human-readable.