Rynex – AI Chatbot & AI Sales Assistant for WooCommerce

Rynex adds an AI chatbot and sales assistant to your WooCommerce storefront. Customers describe what they need in plain language; the AI agent recommends products from your live catalog, answers questions about shipping, sizing and stock, adds products to the cart, and guides shoppers to checkout.

Free plan included: 100 conversations per month at no cost — no credit card, no API key, no AI provider account. Connect and try it on your real catalog in minutes.

See the revenue, not just the chats. Every order driven by a conversation is attributed, so your dashboard answers the only question that matters: how much money is this assistant actually making? Most chat plugins stop at “conversations handled” — Rynex reports attributed orders and revenue per conversation.

It is a conversational commerce layer rather than a scripted chat bot: there are no decision trees to build and no keyword rules to maintain. The assistant reads your real catalog, so recommendations stay correct as prices, stock and products change.

One-click setup — install the plugin, press Connect to Rynex, done:

• Your catalog syncs automatically (products, prices, stock — kept fresh via webhooks).
• The chat widget appears on your storefront instantly. No code, no snippet pasting.
• Orders are attributed to the AI conversations that drove them.
• Manage everything — widget design, analytics, conversations — from your Rynex dashboard (one click away in WP admin).

What the assistant does

• Product recommendations — acts as a product finder, matching shoppers to items from your live WooCommerce catalog.
• Customer support answers — replies to questions about shipping, returns, sizing and availability.
• Order tracking questions — points customers to their order status instead of opening a support ticket.
• Add to cart from the chat — shoppers can put a recommended product straight into the WooCommerce cart without leaving the conversation.
• Upsell and cross-sell — suggests complementary products inside the conversation.
• Multilingual — replies in the language the shopper writes in.
• Human handover — hands the conversation to a live chat agent when a person is needed.
• Revenue attribution — reports which conversations produced orders, not just how many chats happened.

Requirements: WooCommerce 8.0+ with pretty permalinks enabled, HTTPS, and WordPress installed at the domain root (subdirectory installs are not supported yet).

External services

This plugin connects your store to the Rynex platform (api.rynex.io), operated by Rynex. It is required for everything the plugin does — without a Rynex connection the plugin is inert.

What is sent and when:

• On connect: your store URL, a WooCommerce REST API key the plugin creates for Rynex (read/write — used to sync your catalog and register webhooks), and your WordPress/WooCommerce version numbers.
• While connected: your storefront loads the Rynex widget script; shopper conversations and product interactions are processed by Rynex to power the assistant and analytics. The widget also reports which product pages a shopper views (page URL and product identifier, tied to an anonymous visitor ID) so Rynex can personalize the assistant and the optional on-site “You may also like” recommendations; if your consent tooling sets ShopAgentConfig.trackingConsent = false, this browsing signal is not collected. WooCommerce sends order and product webhooks to Rynex for catalog freshness and revenue attribution.
• On the settings page: a status check identifying your store.

Rynex terms of service: https://rynex.io/terms — privacy policy: https://rynex.io/privacy