Tuning4Web – Delayed Order Processing Notice for WooCommerce
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Automatically emails customers when their WooCommerce order stays in "Processing" status longer than a threshold you choose.
Tuning4Web – Delayed Order Processing Notice for WooCommerce keeps customers informed when an order takes longer than expected to fulfill.
Every hour, the plugin checks for orders still in the “Processing” status. Once an order has been in that status longer than the configured delay threshold, the plugin sends the customer a one-time courtesy email letting them know their order is still being worked on.
Features
- Configurable delay threshold (in hours) — set from WooCommerce > Settings > Emails
- Editable subject, heading, and email type, using the standard WooCommerce email settings screen
- Sends the notice only once per order (tracked via order meta), avoiding duplicate emails
- Runs on Action Scheduler, the same background job library used by WooCommerce itself — no extra cron setup required
- Re-checks the order status right before sending, so an order that has already moved on is skipped
- Fully translatable
Requirements
- WooCommerce must be installed and active.