Customer Support Ticket System & Helpdesk Plugin for WordPress

LIVE DEMO SITE WP Ticket Starter Demo Site Powerful | Easy to use | Beautiful

Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.

Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.

Introduction Video to get you started

RELATED PLUGINS YOU MAY LIKE

• Knowledge Center Starter Great knowledge base software for helping your customers and employees to find answers faster.
• Software Issue Manager Starter The best in class issue and project management solution for successful projects.
• Software Issue Manager Professional Unleash Powerful Issue Management: Software Issue Manager Professional
• Software Issue Manager Enterprise Achieve Development Zen: Software Issue Manager Enterprise
• Employee Spotlight Starter Everything you need to display and manage staff profiles.
• WP Easy Contact Starter Complete contact management solution to start, develop and grow your customer relationships.
• Request a quote Starter The Best Sales Quoting software for WordPress.
• WP Ticket Professional Streamline Support Requests with WP Ticket Professional WordPress Plugin
• WP Ticket Enterprise Enhance Service Excellence with WP Ticket Enterprise

Enterprise grade Customer Service Software & Support Ticket System Features

• Monetize Support with Support Plans
• Empower Your Support Team
• Combat Spam Effectively
• Enhanced Communication
• Seamless Support Anywhere, Anytime
• Create a seamless support experience that enhances customer satisfaction
• Empower Users: Elevate User Engagement with WP Ticket
• Role Based Helpdesk Access Control
• WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents
• Enhance overall system adoption and productivity. – Premium feature (Included in Ent only)
• Secure helpdesk system by allowing you to control access rights – Premium feature (Included in Ent only)
• Promote collaboration among staff – Premium feature (included both Pro and Ent)
• Streamline support processes and reduce manual intervention – Premium feature (Included in Ent only)
• Free up time for higher-priority tasks – Premium feature (Included in Ent only)
• Effective organization of support staff into distinct departments. – Premium feature (included both Pro and Ent)
• Enhance Support Agent Capabilities with Easy Customization – Premium feature (included both Pro and Ent)
• Leverage the power of out-of-the-box customizations – Premium feature (included both Pro and Ent)
• Showcase Latest Support Requests – Premium feature (included both Pro and Ent)
• Enhance Support Efficiency – Premium feature (Included in Ent only)
• Effortless Ticket Organization – Premium feature (included both Pro and Ent)
• Integrate custom fields within WP Ticket – Premium feature (included both Pro and Ent)
• Create Custom Helpdesk Reports with WP Ticket WordPress Plugin – Premium feature
• Arrange actions based on urgency and importance – Premium feature (Included in Ent only)
• Streamlined HelpDesk Support Operations – Premium feature (included both Pro and Ent)
• Stay Informed: Real-Time Notifications for Customers and Agents – Premium feature (included both Pro and Ent)
• Expedite customer support with quick searches – Premium feature (included both Pro and Ent)
• Get a quick, real-time summary of the most important helpdesk metrics – Premium feature
• Powerful helpdesk search forms – Premium feature (included both Pro and Ent)
• Monitor Agent Performance via Integrated Dashboard in WP Ticket – Premium feature (Included in Ent only)
• Save time and resources by eliminating manual data entry and updates – Add-on
• Seamlessly integrate support processes with their email marketing strategy – Add-on
• Automate updates and ensure consistent team data – Add-on
• Combine multiple criteria for targeted information retrieval – Add-on (included both Pro and Ent)
• Simplify migration from other customer support systems – Add-on (included both Pro and Ent)
• Connect customer orders and products with support tickets – Add-on
• Wp Ticket Woocommerce Addon – Add-on
• Elevate overall efficiency with WP Ticket’s Canned Responses Addon – Add-on (Included in Ent only)
• Clutter-free and streamlined customer support experience – Add-on (Included in Ent only)

PLUGIN LINKS * WP Ticket Starter Demo Site * WP Ticket Starter Documentation

This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using WP App Studio plugin and sell its designs by becoming a SellDev author