Cnvrse – Live Chat with Telegram & Discord
Cnvrse adds a live chat widget to WordPress and lets you reply from the WordPress dashboard, Telegram, or Discord. Conversations are stored in your site’s WordPress database. Telegram and Discord are optional integrations that forward chat messages and context to the connected service so you can answer from your phone or desktop.
Customize the chat widget, see visitor context, manage conversation status, and answer website visitors — without creating a separate account on another platform.
WordPress Live Chat with Dashboard, Telegram, and Discord Replies
- Live chat widget — add a customizable chat bubble to your WordPress site.
- Reply from the dashboard — answer visitors from the Cnvrse screen in WordPress, no messaging service required.
- Telegram live chat — optionally receive and answer chat messages through Telegram.
- Discord live chat — optionally receive and answer chat messages through Discord.
- Visitor context — see available context such as the current page and browsing journey.
- Conversation status — organize conversations as Open, Pending, or Closed.
- Automatic close — inactive conversations close according to your configured behavior.
- Vanilla JavaScript — the front-end widget is built without jQuery.
How Cnvrse Works
- Install and activate Cnvrse.
- Review the chat widget and settings before making the widget available to visitors.
- Reply to visitor messages from the Cnvrse screen in WordPress.
- Optionally connect Telegram, Discord, or both for off-site notifications and replies.
Telegram Live Chat Integration
- Create a Telegram bot with BotFather.
- Enter the bot token in Cnvrse settings.
- Complete the connection to identify the destination chat.
- Send a test message and reply before using it on a live site.
Discord Live Chat Integration
- Create a bot in the Discord Developer Portal.
- Add the bot to your Discord server.
- Enter the bot token and channel ID in Cnvrse settings.
- Test message delivery and replies before using it on a live site.
Data and Performance
Cnvrse stores conversation records in your WordPress database and uses WordPress REST API endpoints for chat operations. The front-end widget uses vanilla JavaScript rather than jQuery. Actual performance depends on your site, theme, plugins, server, and configuration — measure the affected pages before and after activating any plugin.
When you enable an integration or service, the data described in the External Services section is transmitted to that provider. You are responsible for choosing an appropriate configuration, privacy notice, retention policy, and consent workflow for your jurisdiction.
External Services
Cnvrse can communicate with the following external services. Review each provider’s policies and configure an appropriate visitor notice or consent before enabling a service.
Telegram Bot API
When you validate or enable Telegram, Cnvrse communicates with Telegram’s Bot API. Depending on the action, transmitted data can include the bot token used to authenticate the request, Telegram chat identifiers, visitor message content, reply content, visitor name, location, current page, and related conversation context. This is used to deliver notifications and relay chat replies through Telegram.
Service: https://core.telegram.org/bots/api Terms: https://telegram.org/tos Privacy: https://telegram.org/privacy
Discord API
When you validate or enable Discord, Cnvrse communicates with Discord’s API. Depending on the action, transmitted data can include the bot token used to authenticate the request, server/channel identifiers, visitor message content, reply content, visitor name, location, current page, and related conversation context. This is used to deliver notifications and relay chat replies through Discord.
Service: https://discord.com/developers/docs/intro Terms: https://discord.com/terms Privacy: https://discord.com/privacy
Additional Info
Documentation: https://cnvrse.com/docs/ Support: https://wordpress.org/support/plugin/cnvrse/ Languages: https://translate.wordpress.org/projects/wp-plugins/cnvrse/