Inbox AI

Inbox AI adds a unified review inbox on top of your Contact Form 7 forms, without modifying Contact Form 7 itself. It combines:

• Persistent local storage of every submission to your chosen forms.
• An AI-drafted summary, suggested reply, category, priority, and confidence score for each submission.
• A searchable, filterable inbox and a per-submission review screen.
• A manual, confirmed Send Reply action — the AI drafts, you decide. Nothing is ever sent automatically.
• Bring-your-own-key support for OpenAI, Anthropic, and Google Gemini.

Current status

The plugin is under active development. Built and working today:

• AI Inbox: a searchable, filterable list of every captured submission (by form, status, priority, category, and date range), with a per-submission detail screen, AI summary/category/priority/confidence, an AI-drafted reply composer, retry-on-failure, and CSV export.
• Settings: AI Provider connection (OpenAI, Anthropic, Google), Monitored Forms, Automatic Processing rules, customizable AI prompts, a Usage & Billing dashboard, Notifications (email + Slack), and a Flamingo import wizard for migrating older submissions.

A full step-by-step user guide is included with the plugin under docs-platform/.

External services

This plugin connects to a third-party AI provider — OpenAI, Anthropic, or Google Gemini, whichever one the site administrator chooses and configures with their own API key in Settings → AI Provider — so it can generate a summary, suggested category, priority, and a suggested reply for each Contact Form 7 submission the administrator chooses to analyze.

What data is sent, and when: each time a monitored form is submitted (or an administrator clicks “Retry”/”Regenerate”), the submission’s text content (message body, subject, and the customer’s name, to the extent the administrator’s own prompt template references them) is sent to the selected provider’s API, along with the site’s configured prompt instructions. No data is sent to any provider until an AI provider is connected and at least one form is turned on under Monitored Forms. The administrator’s API key is sent with each request (as required by the provider’s own API) and is otherwise stored only on the site, encrypted, and never transmitted anywhere else.

Only one provider is contacted per request — whichever one is currently selected in Settings → AI Provider. The plugin never uses a shared or proxy key; the site owner must supply and pay for their own API key directly with the provider.

Provider terms of service and privacy policy: * OpenAI — https://openai.com/policies/business-terms/ (Business Terms, which govern API use) and https://openai.com/policies/privacy-policy/ * Anthropic — https://www.anthropic.com/legal/commercial-terms (Commercial Terms of Service, which govern API use) and https://www.anthropic.com/legal/privacy * Google Gemini — https://ai.google.dev/gemini-api/terms (Gemini API Additional Terms of Service) and https://policies.google.com/privacy