Masiou is an AI-powered chat widget that turns casual visitors into customers. It knows your product catalog, answers in 40+ languages automatically, and captures leads when visitors don’t convert.
What you get
- Product-aware AI answers — visitors get real product cards with photos, prices, and add-to-cart buttons.
- 40+ languages with automatic detection. Greek customer types in Greek, the bot answers in Greek. German in German. Same widget.
- Email transcript & lead capture — when a visitor leaves an email or phone in chat, you get an instant alert.
- Monthly performance reports delivered to your inbox.
- Zero coding — install plugin, paste your Client ID, save. Widget is live.
- Fast — the script loads asynchronously with
deferand usespreconnectfor the bundle host. No CLS impact.
How it works
- Sign up at masiou.com — there is a free 7-day trial.
- Install this plugin on your WordPress site.
- In Settings → Masiou Chat, paste your Client ID (visible on your dashboard at masiou.com/my-account/dashboard/).
- Save — the chat widget appears in the bottom-right of every page.
Compatible with
- WooCommerce, Easy Digital Downloads, and other store plugins
- WP Rocket, W3 Total Cache, and other caching plugins
- Any theme — the widget is rendered in a top-layer overlay
External services
This plugin loads a JavaScript bundle and connects to chat.masiou.com, hosted by Masiou (BearsMedia Digital, Athens, Greece) on Hetzner servers within the EU.
- What is sent: the visitor’s chat messages, your Client ID, and standard browser metadata (page URL, language).
- What is stored: conversations and captured leads are stored in EU servers (Hetzner, Germany/Finland) for 30 days.
- GDPR: a DPA is available on request. Full privacy details at masiou.com/privacy.
- Terms of Service: masiou.com/terms.
The widget bundle URL: https://chat.masiou.com/widget.bundle.js
Pricing
Plans start at €59/month. Every new account gets a 7-day free trial — €0 today, first charge on day 8, cancel anytime. Full pricing at masiou.com/pricing.