Portal Cloud 9
Portal Cloud 9 is a WooCommerce client portal and My Account replacement that gives every user role its own beautiful front end dashboard, no WordPress admin required. Customers track orders, earn reward points, and redeem coupons. Shop Managers manage products, handle inquiries, and cash out their sales rewards. Administrators oversee everything from a single control centre.
Built mobile first with a glassmorphic design, Portal Cloud 9 transforms a standard WooCommerce store into a fully featured vendor marketplace, membership area, and customer account portal, completely free, with all features unlocked and no external service connections required.
Why Portal Cloud 9?
Most WooCommerce stores send customers to the default My Account page, a plain and hard to use interface that drives people away. Portal Cloud 9 replaces it with a rich, role aware user dashboard that keeps customers engaged, rewards loyalty with a built in points program, and gives sellers a vendor dashboard to manage their business without ever touching WordPress admin.
Reward Points System
The built in loyalty points system works across all three roles from one unified portal.
Customers earn points automatically on every completed order at a configurable rate. When ready, they convert points into WooCommerce coupon codes with a single click. The coupon is generated instantly, locked to their email, and valid for the number of days you configure. A live progress bar shows exactly how close they are to their next redemption threshold.
Shop Managers earn points based on product sales volume — every unit sold adds to their balance. When they accumulate enough they submit a cash withdrawal request specifying their preferred payment method (bank transfer, M-Pesa, PayPal, or other). Requests are held pending administrator approval and the full transaction history is visible in their dashboard.
Administrators have a full management console — search and filter all users by role, adjust points individually or in bulk, view lifetime stats (total issued, total redeemed, total expired), approve or reject seller withdrawal requests, configure all earning and redemption rates, import point adjustments from CSV via drag-and-drop, and manually trigger the points expiry check. The dashboard auto-detects the logged-in user’s role and renders the correct interface automatically.
All Dashboard Sections
Overview — Role-specific metrics, 7-day revenue chart for sellers, quick stats, and recent activity for customers.
Orders — Full order tracking with status filters, date range selection, search, detailed order modals, and bulk status updates.
Product Management — Add, edit, and manage products without WordPress admin. Automatic WebP conversion at 700x700px, rich text editor, inventory tracking, bulk operations, grid and list view.
Messaging / Inbox — Two-panel inbox with product-referenced conversations. Messages carry the product image, name, and price automatically. Real-time notifications and read/unread status.
Reward Points — Role aware loyalty program with coupon redemption and seller payouts (full details above).
Visitor Analytics — Page views, unique visitors, traffic sources, and referrer breakdown. All data stored locally in your WordPress database.
Phone Contact Tracking — Every phone click on your product pages is recorded with summary cards and leaderboards.
Favourites — Customers save products to a wishlist. Works for logged-out users with automatic post-login merge.
Cart — AJAX-powered instant updates, coupon management, stock checking, and mobile swipe-to-delete.
Account — Five tabs: Profile, Security, Addresses, Preferences, and Privacy.
User Roles
Portal Cloud 9 automatically detects the logged-in user’s role and shows the correct dashboard.
- Administrators — Full access to all sections including Visitor Analytics, Reward Points admin console, and withdrawal approvals.
- Shop Managers — Scoped dashboard showing their own products, orders, phone contacts, inbox, and seller Reward Points view.
- Customers / Subscribers — Cart, orders, favourites, messaging, account, and customer Reward Points view.
No License Required
All features are fully functional on the free plugin. No license key, no upsell screens, no feature locks, no external connections.
Works With Portal Cloud 9 Pro
Portal Cloud 9 also serves as the foundation for Portal Cloud 9 Pro. When Pro is installed, this plugin stays required because it owns the database lifecycle for the whole ecosystem, including the full data wipe in Settings under Data Management that removes every table and option created by both plugins.
Requirements
- WordPress 5.8 or higher
- WooCommerce 5.0 or higher
- PHP 7.4 or higher
- MySQL 5.6 or higher
External Services
Portal Cloud 9 makes no external connections for any core functionality. All features run entirely on your own server. No data is ever sent to Gradyzer or any third party during normal plugin operation.
License
Portal Cloud 9 — Customer Dashboard & Rewards for WooCommerce Copyright (C) 2025-2026 Gradyzer (Brian Agoi)
This plugin is free software licensed under the GNU General Public License version 2 or later. License URI: https://www.gnu.org/licenses/gpl-2.0.html
Font Awesome Free 6 is bundled in assets/font-awesome/ under the Font Awesome Free License (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT). See assets/font-awesome/LICENSE.txt.