InboxMend – Form Submission Inbox & Email Log

InboxMend is a local-first WordPress form submission inbox and Email Log plugin. It saves form entries inside your WordPress dashboard first, then helps you review related Email Health and Email Log events.

Many WordPress contact forms rely only on notification emails. If a notification email fails, is blocked, is misconfigured, or is never generated, the website owner may lose the enquiry without knowing it.

InboxMend reduces that risk by storing form submissions in WordPress before email delivery becomes a problem. You can review saved leads, check Email Health, view the Email Log, configure SMTP sending, send visitor auto-replies, and optionally connect InboxMend Cloud for multi-site monitoring.

Use InboxMend with built-in lead forms, or keep using supported form plugins such as Contact Form 7, WPForms, Fluent Forms, Forminator and Ninja Forms.

Gravity Forms compatibility is planned.

Learn more at InboxMend.com.

Save form submissions before notification emails fail

A visitor can submit a contact form, but the notification email might not arrive.

This can happen because of SMTP issues, incorrect sender settings, hosting mail restrictions, plugin conflicts, spam filtering, or a form that did not generate an email event.

InboxMend is built around a simple idea: the form submission should be saved first, so the lead is not lost just because the email notification failed.

One workflow instead of separate plugins

Many WordPress sites use one plugin for forms, another plugin for saving entries, another plugin for SMTP, and another plugin for email logs.

InboxMend brings the form submission workflow together: save the lead first, review related email activity, manage basic follow-up, and keep everything visible inside WordPress.

What you can do with InboxMend

With InboxMend you can:

• Save WordPress form submissions in a local inbox.
• Capture entries from supported form plugins.
• Review leads, submitted fields, source forms, and lead details.
• Search, filter, and export saved submissions to CSV.
• Check Email Health for generated, failed, missing, or unknown notification events.
• View WordPress email events in the Email Log.
• Configure SMTP sending for WordPress notification emails.
• Create simple built-in lead forms and publish them with shortcodes.
• Send visitor auto-replies with reusable templates and form rules.
• Protect built-in forms with Google reCAPTCHA v3.
• Configure retention and privacy settings.
• Optionally connect InboxMend Cloud for multi-site visibility and monitoring.

Works with popular form plugins

You do not have to replace your existing form plugin.

InboxMend can capture submissions from supported form plugins and show them in one lead inbox.

Currently supported integrations include:

• Contact Form 7
• WPForms
• Fluent Forms
• Forminator
• Ninja Forms

Planned integration:

• Gravity Forms

When a supported integration is enabled and the related form plugin is active, InboxMend can store captured submissions and help you review related email activity.

Built-in lead forms

InboxMend includes simple built-in forms for common lead capture use cases.

You can create a form, configure its fields, copy the shortcode, and place it on a page. Submissions are saved in the Inbox, and related notification email activity can be reviewed from the Email Health and Email Log screens.

Built-in forms are useful when you need a simple contact form, enquiry form, callback request, service request, or basic lead capture form without installing a larger form builder.

Email Health and Email Log

InboxMend helps explain what happened after a form submission.

The Email Health dashboard groups related email activity into clearer statuses, such as:

• Sent by WordPress
• Failed
• No email generated
• Unknown

This makes it easier to find leads where the submission was saved, but the related notification email may not have worked as expected.

The Email Log helps site owners and admins review WordPress email events and sending attempts, including form notifications, WordPress system emails, and other email events generated through WordPress.

SMTP sending settings

InboxMend includes SMTP settings for WordPress notification emails.

You can configure SMTP host, port, encryption, authentication, username, password, From email, and From name.

Using SMTP can help avoid common hosting mail issues where WordPress tries to send email through the default PHP mail function.

InboxMend logs WordPress email events and sending attempts, but it does not guarantee inbox delivery.

Visitor auto-replies

InboxMend includes visitor auto-reply templates and rules.

You can create reusable auto-reply templates and connect them to specific forms and visitor email fields.

This is useful when you want visitors to receive a confirmation email after submitting a form, while still keeping the original lead saved in your WordPress dashboard.

Google reCAPTCHA v3 for built-in forms

Built-in forms can be protected with Google reCAPTCHA v3.

This helps reduce automated spam submissions while keeping the form experience simple for real visitors.

Optional InboxMend Cloud sync

InboxMend can optionally connect to InboxMend Cloud at https://inboxmend.com/ when you want visibility across one or many connected WordPress sites.

Cloud sync is designed for agencies, freelancers, WordPress admins, and teams that need a wider operational view across sites. Depending on the selected sync mode, Cloud can help monitor connection health, polling freshness, saved submission activity, Email Health signals, Email Log status, and issue trends.

Cloud sync is optional. The plugin can still save submissions, review leads, and show Email Health inside WordPress without connecting to InboxMend Cloud.

Best for

InboxMend is useful for:

• Small business websites that rely on contact forms.
• Agencies managing client WordPress sites.
• Site owners who do not want to lose enquiries.
• WordPress admins who need saved form submissions.
• Freelancers who want a simple lead inbox for client sites.
• Websites that need basic form storage without a full CRM.
• Sites where email notification problems need to be easier to review.

Privacy and data control

InboxMend stores form submissions inside your WordPress database.

You control your own data from your WordPress admin area. The plugin also includes CSV export, retention, and privacy settings to help manage saved submissions responsibly.

External services

InboxMend can connect to InboxMend Cloud when Cloud Sync is enabled in the plugin settings.

Service URL: https://inboxmend.com/ Privacy Policy: https://inboxmend.com/privacy Terms of Service: https://inboxmend.com/terms

Cloud Sync is used to connect this WordPress site to an InboxMend Cloud site record, check connection health, and synchronize selected operational data according to the configured sync mode.

Depending on the selected sync mode and consent settings, the plugin may send site identity, site URL, plugin version, WordPress version, PHP version, connection status, Email Health summaries, Email Log status, lead summaries, and, only when Full lead data is explicitly enabled, lead details such as names, email addresses, phone numbers, message text, source URLs, workflow status, notes, and submitted fields. Sensitive fields are redacted before Cloud sync.

Cloud Sync requests are sent to InboxMend Cloud API endpoints under https://inboxmend.com/api/v1/plugin. Protected requests use a site token issued during the connection flow.

Cloud Sync is optional and can be disconnected from the plugin settings.

What InboxMend does not do

InboxMend does not guarantee that an email reached the recipient’s inbox.

It also does not confirm whether a recipient opened or read an email.

The plugin logs WordPress email events and sending attempts, so you can see whether an email was generated, sent by WordPress, failed, not generated, or unknown.