料金の請求、解約について

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  sakuramaru0331 · Member · Oct 27, 2020 at 2:14 pm

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  しばらく当サイトを使っていないのと、使う用途がなくなったので、アカウントを削除したいのですが、Wordpressからの請求がありました。カード払いで払ってありました。これは何の請求でしょうか。何かの契約のお金で解約出来るものであれば解約したいです。

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  staff-ozmodiar · Staff · Oct 28, 2020 at 3:27 am

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  I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Finally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:

  Why was I charged?

  Let us know if anything is unclear or you have any further questions.