환불요청

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  teamkoreamission · Member · Jul 10, 2022 at 2:29 pm

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  14일 이내 환불이 가능하다고 하였는데 해당메뉴에 들어가니 표시가 되지 않아 삭제를 진행하였습니다.
  6/23일에 pro로 구매하였고, 7/10 삭제(환불) 진행하였습니다. 왜 구매내역을 취소하는 메뉴가 보여지지 않은것인지.. 환불 요청드립니다.
  (설치형 워드프레스를 구매하고자 하였는데 알고보니 가입형 워드프레스라 환불진행하였습니다)

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jul 10, 2022 at 9:05 pm

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  Hi! I can use Google Translate to understand you: https://translate.google.com/

  You said:

  I was told that a refund was possible within 14 days, but when I entered the menu, it was not displayed, so I deleted it. I purchased it as a pro on 6/23 and deleted (refunded) on 7/10. Why is the menu to cancel the purchase history not shown? I request a refund. (I wanted to purchase an installed WordPress, but it turned out that it was a subscription-type WordPress, so I refunded it)

  I have canceled the Pro Plan and issued a refund for $153.00.

  You can expect to see the funds in your account in the next 7-10 business days, and can see a receipt confirming this refund here:  https://wordpress.com/me/billing

  Please note that your domain teamkoreamission.com is not within our refund period for domains (which is different than our refund policy for plans) so this is a partial refund since the domain cost is $18. Do you wish to recover your domain so you can continue to use it? Cancelled domains are not returned to public sale for several months so if you intend to use it before then let us know and we can return the domain to your account, thanks.