14 day Refund not available for the theme

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  swinteam22 · Member · May 6, 2021 at 8:08 am

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  Hi,

  We bought the theme ‘Ovation’ for our site on 22/04. We need to change the theme as it doesn’t match our requirements. Although we are in the 14 day mark by 06/05 we are unable to get a refund for the theme.

  Please help me with this issue.

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  staff-mckluskey · Staff · May 6, 2021 at 11:12 am

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  Hi there!

  I have canceled the subscription and refunded the price of the theme. You’ll see details on https://wordpress.com/me/purchases/billing.

  You can go ahead and change the theme to the desired one.
  Also note that all premium themes are free with plans Premium and above:

  https://wordpress.com/pricing/.